Colleen Morris
Farmington,UT
Summary
Dental Hygiene Assistant, with additional treatment presentation and front office administration across several dental practices. supporting patient-centered care across hygiene, restorative, and surgical appointments. Handles X-rays, fluoride and sealants, instrument sterilization, patient education, and room turnover while keeping treatment flow organized. Maintains detailed records in Open Dental, Dentrix, and related practice systems, updating 10+ patient records per day to support accurate charting and scheduling.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Temp Dental/Office Assistant
Toothio
Vancouver, WA
01.2026 - Current
- Assist with patient cleanings per shift while supporting hygienist exams and chairside workflow.
- Support dentists during complex procedures by anticipating chairside needs and maintaining efficient patient flow.
- Manage patient records and appointments in dental practice software, keeping scheduling organized and documentation current.
- Use Dentrix and Dentrix Ascend to document dental charting, process records, and support patient education and preauthorization processing.
- Greeted patients warmly upon arrival, ensuring a positive first impression., managed patient check in/check-out and maintained a clean,professional reception area
- Scheduled, canceled, and rescheduled patient appointments using practice management software,optimizing the daily provider calendar.
- Answered high-volume multi-line phone calls, verified patient insurance coverage, processed co-payments, submitted claims to insurance providers, and ensured confidentiality of patient records.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Improved patient satisfaction by efficiently managing appointment scheduling and cancellations.
Dental/Hygiene Assistant
West Jordan Modern Dentistry
West Jordan, UT
04.2025 - 12.2025
- Maintained 5-10% compliance with infection control protocols through sterilization, treatment room setup, and equipment turnover.
- Supported 5-10 patients per day during hygiene and restorative visits while delivering calm, chairside assistance.
- Assisted hygienists and doctors with suctioning, charting, X-rays, fluoride, and sealant applications during procedures.
- Documented patient records accurately and kept files compliant with health regulations.
- Set up and broke down treatment rooms, restocked instruments, and supported workflow between appointments.
- Educated patients on visit steps and aftercare, improving comfort and readiness before treatment.
- Processed insurance verification and preauthorization paperwork to support billing and claim readiness.
Dental Assistant
Monarch Dental & Orthodontics
Taylorsville, UT
04.2024 - 05.2025
- Assisted dental professionals with four-handed dentistry, managing instruments and suction during procedures.
- Processed dental X-rays efficiently, supporting accurate imaging and timely procedure flow.
- Maintained hygiene standards through instrument sterilization, treatment room disinfection, and safety protocol compliance.
- Communicated clearly with patients to explain procedures, ease concerns, and support a comfortable visit.
- Updated dental records accurately through charting and coordinated clinical details with the care team.
Leasing Agent
Apartment Management Consultants
West Valley City, UT
01.2023 - 07.2023
- Coordinated 3-10% of move-in documentation for new residents, keeping schedules organized and paperwork complete.
- Processed 5-10% tenant inquiries per day while maintaining responsive, professional communication across phone and in-person interactions.
- Guided applicants through the rental process from application to move-in, clarifying lease terms and next steps.
- Resolved tenant concerns through prompt phone and in-person support, delivering courteous service during busy periods.
- Led property tours for prospective tenants, presenting amenities and features to support leasing decisions.
- Reviewed tenant applications against leasing policies and procedures to support compliant processing.
- Maintained accurate resident documentation throughout the leasing process, reducing errors and delays in move-in preparation.
Education
Certified Dental Assistant - Dental Assisting
Dental Fundamentals School of Dental Assisting
Millcreek, Utah12-2023
High School Diploma - General Education
C.E. Byrd High School
Shreveport, LA05-2021
Skills
Patient Education
Preauthorization Processing
Insurance Claim Processing
Dental Insurance Verification
Dental charting
Intraoral Scanner
Patient preparation
Chairside assisting
Instrument sterilization
Treatment room setup
Infection control protocols
Dental X-rays
Certification
X-Ray & Dental Radiology Certified
Timeline
Temp Dental/Office Assistant
Toothio
01.2026 - Current
Dental/Hygiene Assistant
West Jordan Modern Dentistry
04.2025 - 12.2025
Dental Assistant
Monarch Dental & Orthodontics
04.2024 - 05.2025
Leasing Agent
Apartment Management Consultants
01.2023 - 07.2023
High School Diploma - General Education
C.E. Byrd High School
Certified Dental Assistant - Dental Assisting
Dental Fundamentals School of Dental Assisting