Top producing, sales professional excels in sales, marketing and advertising industry. Dynamic communicator who consistently exceeds goals and company expectations. Expertise in ability to deploy cutting-edge strategies to generate awareness, triple digit profitability, financial gains and client needs assessments.
Hi, I’m
Colleen Murray
Phoenix,AZ
Summary
Overview
17
years of professional experience
Work History
Liberty MutualPhoenix, AZ
Insurance Agent
08.2021 - Current
Job overview
- Manage Commercial Leasing and Sales of Tempe Corporate Fountains.
- F2F Sales of Commercial Offices, Rent, Property Budgets Reporting along with an Increase in Tenant Retention.
- Maintain current contract files as prescribed by company contract policies and procedures.
- Schedule contractors for maintenance issues.
- Train and motivate leasing staff during bi-monthly training's.
- Secure an average of 7 rental agreements per month.
- Evaluate and recommend changes in rental pricing strategies.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Lexington Law Firm-ProgrexionPhoenix, AZ
Paralegal and Sales Account Manager
05.2017 - Current
Job overview
- Improved outbound, re-marketing sales by 30% within 9 months through re-engaging clients credit repair cases. Use Consultative approach to highly sensitive & emotional sale.
- 94% average on one call closes while consistently exceed company compliance of call auditing & monitoring.
- In 13 consecutive months exceeded in commissioning out vs salary. Awarded 01/2018 PACE Setter Trophy & VIP Status for Sales in Excellence.
ICE International Cruise and ExcursionsScottsdale, AZ
Senior Account Manager
08.2015 - 05.2017
Job overview
- Resort Vacation and Cruise Sales for Government/Military Vacation Rewards, Sears Vacations and American Express Diamond Privileges.
- Consistently exceed minimum agent sales goal $30,000 per month.
- Achieve Elite status 4 times by generating $55,000 of revenue within the first two-weeks of pay cycle. Increase revenue $345,000 in 2016 to finish 4th out of 40 in Outbound Sales department. Made Team Lead.
Independence UniversityPhoenix, AZ
Admissions Counselor
03.2013 - 08.2015
Job overview
- Generate new student enrollment via telephone, email and in person. Consistently exceed minimum enrollment of 4 students per month successfully logging into class and completing first week of class work and all financial aid requirements. Create new avenues to generate leads based on referrals.
- Increased student's test scores by 14% through personal coaching, follow up and special attention.
Revana (FedEx)Phoenix, AZ
Senior Sales Specialist
04.2011 - 03.2013
Job overview
- Generate Inbound & Outbound phone sales as 3rd party for FedEx thus Promote. Picked to help expand Special Project's Team in International Freight. Built strong client relationships and provide high value-adding services, resulting in a 35% company revenue increase with "pilot" International Sales program. Achieved 115% of monthly quota in new sales within 12 -months awarded Platinum Club Winner of 2012. Trip to Hawaii for Sales in 2013.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
Equity Lifestyles PropertiesPhoenix, AZ
Assistant Property Manager
11.2009 - 04.2011
Job overview
- Increase property Sales and Leasing by 30% for Management Office.
- Assist in all phases of property operations including sales tours, preparing new leases/renewals, rent receipts, bank deposits & tenant evictions.
- Obtained AZ MHC Rental and Homes Sales Licensing.
- Ensured policies and rules were followed by all tenants.
- Validated rental eligibility by using Equity Lifestyle's verification process. Attended HOA meetings and took extensive notes to share with the property manager and newsletter.
Events & AdventuresPhoenix, AZ
Sales Manager
03.2008 - 11.2009
Job overview
- Manage daily operations with six employees' attendance, payroll, sales/interviews plus managers daily quota.
- Collaborate daily with marketing department personnel to optimize strategic initiatives for company events and participation. Tours and sales interviews increase 65% from 35-40%.
- Increase revenues by 65% within first year as New Sales Manager.
- Develop a comprehensive training program for new sales associates. Daily Interview and hire individuals who add value, dedication and knowledge to the sales team.
- Close an average of four, out of 6 face to face sales presentations daily.
Mosaic Investments Tempe, AZ
Director Investments and Insurance Sales
01.2007 - 03.2008
Job overview
- Assist in Underwriting client cases of Disability Insurance for Medical Students and Doctors via interview, Para-Med scheduling and insurance processing along with case delivery & payment completion.
- Supervised and directed all trading and insurance sales processing, including FINRA Compliance and Regulations.
- Answered customer questions about their Wealth Portfolio positions and product availability and Insurance Underwriting times.
- Processed data and reported results on sales history, projected revenue and portfolio performance.
Education
Southern Illinois University Carbondale, IL
Associate of Arts from Business
University Overview
Skills
- Client assessment and analysis software CRM, YARDI, Goldmine, ACT!
- Skilled in Microsoft Windows, Office, Excel & PowerPoint
- Team leadership
- Project management
- Self-motivated
- Interpersonal and written communication
- CRM Software
- Lead Development
- Account Management
- Regulatory Compliance
Accomplishments
Accomplishments
- Supervised team of 7-10 staff members.
- State of AZ Life and Heath Insurance License
- State of Arizona, Maricopa County Licensed Notary
- Successfully launched hand held computers on CBOE (Chicago Board of Options Exchange '92) Market Maker Clerk on CBOE.
Timeline
Insurance Agent
Liberty Mutual
08.2021 - Current
Paralegal and Sales Account Manager
Lexington Law Firm-Progrexion
05.2017 - Current
Senior Account Manager
ICE International Cruise and Excursions
08.2015 - 05.2017
Admissions Counselor
Independence University
03.2013 - 08.2015
Senior Sales Specialist
Revana (FedEx)
04.2011 - 03.2013
Assistant Property Manager
Equity Lifestyles Properties
11.2009 - 04.2011
Sales Manager
Events & Adventures
03.2008 - 11.2009
Director Investments and Insurance Sales
Mosaic Investments
01.2007 - 03.2008
Southern Illinois University
Associate of Arts from Business
Similar Profiles
Jacob StiffJacob Stiff
Property Claims Resolution Specialist III at Liberty MutualProperty Claims Resolution Specialist III at Liberty Mutual
LaDonna EllisLaDonna Ellis
Claims Customer Care Rep./Property Spec. Team at Liberty MutualClaims Customer Care Rep./Property Spec. Team at Liberty Mutual
Jessica DunbarJessica Dunbar
Claims Adjuster at Liberty MutualClaims Adjuster at Liberty Mutual
Sarah GierczakSarah Gierczak
Sr. Technical Claims Adjuster II at Liberty MutualSr. Technical Claims Adjuster II at Liberty Mutual
Stephanie WilliamsStephanie Williams
Team Lead, Enrollment Advisor I at National UniversityTeam Lead, Enrollment Advisor I at National University