Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Patty

Kansas City,MO

Summary

Elevated VML's client portfolio by securing a 12% YoY revenue growth amidst budget constraints, showcasing exceptional client management and strategic thinking. With a relentless attention to detail and strong relationship-building skills, I excel in driving operational excellence and fostering team development. My journey from Associate to Account Supervisor underlines a proven track record of impactful leadership and innovative client solutions.

Overview

6
6
years of professional experience

Work History

Account Supervisor

VML
04.2023 - Current

Throughout the time at VML, my role has evolved as I tackle larger responsibilities of leadership and ownership but the responsibilities under account management remain rooted in the same task. Thus, experience is only filled out under my current role.

Recent accomplishment: During a time of client budget cuts, I was able to push through a 12% YoY revenue increase to our annual scope.

  • Works effectively with a variety of internal disciplines and teams.
  • Detail-oriented with strong interpersonal, organizational, and presentation skills.
  • Thinks and operates with strategic orientation and task/project management.
  • Leads cross-functional teams and navigate cross-agency collaboration ensuring operational excellence.
  • Manages two direct reports and helps mentor and support career development of all team members.
  • Financial management responsibilities of creating project estimates, SOWs, projections, monthly invoicing, accruals and monthly billing worksheet managment.
  • Serves as day-to-day client contact.
  • Leads team in execution of project deliverables.
  • Maintains and grows knowledge of client's business, competition, and industry.
  • Leads team understanding of client's business goals/objectives relative to projects.
  • Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities.
  • Leads key client meetings including status meetings, briefings, legal reviews, cross-agency partner meetings, agency day, and VML presentations.

Senior Account Manager

VML
09.2021 - 04.2023

Account Manager

VML
03.2020 - 09.2021

Associate Account Manager

VML
06.2018 - 03.2020

Education

Bachelor of Arts - Business Communications

University of Tulsa
Tulsa, OK
05.2018

Skills

- Relentless attention to detail

- Ability to manage clients

- Strong relationship building skills

- Ability to adapt to the most unique situations

- Passion and curiosity for a clients’ business

Timeline

Account Supervisor

VML
04.2023 - Current

Senior Account Manager

VML
09.2021 - 04.2023

Account Manager

VML
03.2020 - 09.2021

Associate Account Manager

VML
06.2018 - 03.2020

Bachelor of Arts - Business Communications

University of Tulsa
Colleen Patty