Summary
Overview
Work History
Education
Skills
Timeline
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Colleen Raver

Medford,MA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

McLean Hospital
12.2016 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.

Field Manager

Provider Resources
03.2014 - 10.2016
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
  • Facilitated field operations through supervision and direction of field personnel.

Education

High School Diploma -

Christopher Columbus High School
Boston, MA
06-1982

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Microsoft outlook
  • Scheduling and calendar management
  • Invoice processing
  • Meeting arrangements
  • Purchase orders organization
  • Employee timesheet processing

Timeline

Administrative Assistant

McLean Hospital
12.2016 - 03.2025

Field Manager

Provider Resources
03.2014 - 10.2016

High School Diploma -

Christopher Columbus High School

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Colleen Raver