Colleen Riffe
Melbourne,FL
Summary
Dynamic Patient Care Coordinator with a proven track record at Aloha Pet and Bird Hospital, excelling in critical thinking and communication. Expert in developing tailored treatment plans and enhancing client satisfaction. Recognized for streamlining communication between clients and veterinarians, ensuring quality care and compassionate support during challenging decisions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator / CVT
Aloha Pet and Bird Hosptial
01.2016 - Current
- Made and presented treatment plans based on veterinarian recommendations.
- Helped seek alternative financial options and adjust plans to patient and client needs.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring client satisfaction with their care experience at the clinic.
- Streamlined communication between clients and veterinarians, ensuring timely responses to inquiries and concerns.
- Provided compassionate support for families during difficult healthcare decisions.
Sales Representative Team Leader
Kodak
05.2012 - 12.2015
- Provided excellent customer service and created photographic memories for customers during their visit to the Visitor's Complex.
- Worked closely with an additional team member to seek potential customers and achieve sales goals.
Education
Associate of Science - Veterinary Technology
Eastern Florida State College
Cocoa, FL12-2015
Skills
- Critical thinking skills
- Attention to detail
- Patient care
- Verbal and written communication
- Quality assurance
- Team communication
- Veterinary medicine
Certification
- Certified Veterinary Technician, - [2016-Current]
Timeline
Patient Care Coordinator / CVT
Aloha Pet and Bird Hosptial
01.2016 - Current
Sales Representative Team Leader
Kodak
05.2012 - 12.2015
Associate of Science - Veterinary Technology
Eastern Florida State College
Similar Profiles
Amber DockeryAmber Dockery
Veterinary Technician at Twin Lakes Bird and Pet ClinicVeterinary Technician at Twin Lakes Bird and Pet Clinic
Bria McCallumBria McCallum
Veterinary Technician at Twin Lakes Pet & Bird ClinicVeterinary Technician at Twin Lakes Pet & Bird Clinic
Shyamali RebeccaShyamali Rebecca
Admin Assistant at Bird & Bird ATMD (Contract)Admin Assistant at Bird & Bird ATMD (Contract)
Gabriel Torres RiveraGabriel Torres Rivera
Mission Trip Student at Suntree United Methodist ChurchMission Trip Student at Suntree United Methodist Church
Daniel MuwanguziDaniel Muwanguzi
Public Relations Intern at Public Relations(the Ministry of Internal AffairsPublic Relations Intern at Public Relations(the Ministry of Internal Affairs