Colleen Roberts
Palmetto
Summary
Enthusiastic patient care technician motivated to work with patients, families and care teams in the most efficient and effective manner. Friendly, adaptable and collaborative professional able to devise satisfying solutions to complex problems.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Health Unit Coordinator
St Anthony's Hospital
01.2014 - 01.2020
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Supported healthy patient skin with bedside baths, wound care and integrity checks
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Improved patient care, safety and compliance by partnering with nurses
- Monitored and charted fluid intake and output to stay current on patient conditions
- Responded promptly to patient call lights to provide physical and emotional support
- Secured qualified assistance for patient emergencies to optimize outcomes
- Assisted with patient admission, discharge and transfer to maximize facility efficiency
- Kept unit well-stocked and efficient with necessary medical supplies
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments
- Documented patient intake and dietary requirements and assisted with feeding
- Documented activities and recorded information in EMR system
- Managing estimated 30 incoming/outgoing calls, discharging, transferring and admitting patient in EMR nightly
Certified Nursing Assistant/Certified Medical Tech
Brentwood Assisted Living Facility
06.2013 - 06.2014
- Documented patient intake and dietary requirements and assisted with feeding
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Supported healthy patient skin with bedside baths, wound care and integrity checks
- Monitored and charted fluid intake and output to stay current on patient conditions
- Responded promptly to patient call lights to provide physical and emotional support
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Kept unit well-stocked and efficient with necessary medical supplies
- Improved patient care, safety and compliance by partnering with nurses
- Medical technician passing prescribed medications to 25 patients daily
Housekeeper
St Anthony's Hospital
12.2011 - 01.2014
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Housekeeper
Tradewinds Island Grand Resort
12.2007 - 12.2013
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Registered Nurse
St Anthony's Hospital
02.2020 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Education
Associate of Arts - Nursing
St Petersburg College
St. Petersburg, FL12.2019
High School Diploma -
Tacius Golding High
Jamaica, WI08.2002
Some College (No Degree) - Certified Nursing Assistant
Americus Medical Academy
St. Petersburg, FLSkills
- Feeding assistance
- Patient services
- Culturally-competent care
- Professional bedside manner
- Charting and clinical documentation
- Patient-focused care
- Responding to emergencies
- Infection control and aseptic procedures
- Recording vital signs
- Dementia and Alzheimer's knowledge
- EMR / EHR
- Patient privacy
- Basic Life Saving (BLS)
Certification
- CPR certified through American Heart Association
- Home Health Aid Certified (HHA)
- Holds current furnishing license (Registered Nurse 9529519)
Timeline
Registered Nurse
St Anthony's Hospital
02.2020 - Current
Patient Care Technician/Health Unit Coordinator
St Anthony's Hospital
01.2014 - 01.2020
Certified Nursing Assistant/Certified Medical Tech
Brentwood Assisted Living Facility
06.2013 - 06.2014
Housekeeper
St Anthony's Hospital
12.2011 - 01.2014
Housekeeper
Tradewinds Island Grand Resort
12.2007 - 12.2013
Associate of Arts - Nursing
St Petersburg College
High School Diploma -
Tacius Golding High
Some College (No Degree) - Certified Nursing Assistant
Americus Medical Academy
- CPR certified through American Heart Association
- Home Health Aid Certified (HHA)
- Holds current furnishing license (Registered Nurse 9529519)
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