Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Colleen Ross

Keene,NH

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Hardworking with the desire to take on new challenges. Seeking opportunities to expand skills while achieving company goals. Strong worth ethic, adaptability, and excellent interpersonal skills. Adept at working effectively unsupervised and with teams. Proficient at quickly applying new skills. Adds value to any organization in need of great collaboration and multitasking abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Library Assistant

RVCC
Claremont, NH
02.2024 - Current
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Processed interlibrary loan requests for patrons.
  • Maintained accurate records of circulation activities including check-ins and outs and overdue items.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Researched information related to patron inquiries using print resources or online databases.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Answered patrons' questions and assisted in finding materials requested.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Lent, reserved and collected books at circulation desks and processed for inter-library loans.
  • Assisted in preparation of book displays.
  • Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
  • Sorted books, publications and other items according to established procedures.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Located books and periodicals for patrons.
  • Verified and documented inter-library loans in computer system.

After-School Program Leader

Community Education
Keene, NH
12.2023 - Current
  • Organized and supervised daily activities for students in the after-school program.
  • Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
  • Led group discussions and activities related to character building topics such as respect, responsibility, and community service.
  • Encouraged positive behavior among students through positive reinforcement techniques.
  • Maintained accurate records of student attendance, grades, and progress reports.
  • Collaborated with other staff members to create a safe environment for the students' physical and emotional well-being.
  • Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
  • Organized recreational activities such as sports tournaments or arts and crafts sessions.
  • Established partnerships with local organizations to provide additional resources for students enrolled in the after-school program.
  • Attended professional development seminars related to youth programming best practices.
  • Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.
  • Developed instructional methods and content for educational or student activity programs.

Substitute Teacher

SAU 29
Keene, NH
01.2022 - Current
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Collaborated with other teachers to ensure student success.
  • Maintained accurate records of student performance, attendance, and behavior.
  • Encouraged positive behavior among students through effective communication techniques.
  • Supported special needs students by providing individual instruction as needed.
  • Ensured that each student had access to appropriate materials and resources.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Participated in professional development programs related to education topics.
  • Served as a mentor for new substitute teachers when necessary.
  • Provided notes and reports on school day activities to primary teacher.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Maintained rules of conduct that encouraged self-discipline and responsibility.
  • Engaged students in discussions to promote interest and drive learning.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Managed high school classrooms during teacher absences.
  • Tutored students individually and in small groups to help with difficult subjects.
  • Prepared, administered and graded tests and assignments to evaluate student progress.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Answered student questions about course concepts.
  • Helped head teacher by restocking missing or low supplies in classroom.

Laboratory Assistant

RVCC
Claremont, NH
08.2023 - 11.2024
  • Prepared samples for analysis by following standard laboratory procedures.
  • Followed safety protocols while working with hazardous materials or chemicals in the lab.
  • Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
  • Reviewed literature to stay current with industry trends and developments.
  • Documented experimental procedures accurately in logbooks or electronic databases.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Obtained samples for testing following standard protocols.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Used time management and adaptability skills to prioritize and run multiple tests.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Performed daily housekeeping tasks driving efficient laboratory operations.

Education

Associate of Science - Education

RVCC
Claremont, NH
05-2019

Associate of Arts - Science/Math

RVCC
Claremont, NH
05-2017

Associate of Arts - Business Administration And Management/Accounting

RVCC
Claremont, NH

Skills

  • Effective Communication
  • Skilled Researcher
  • Literary Knowledge
  • Reading Programs
  • Telephone Etiquette
  • Computer Assistance
  • Microsoft Office
  • Resource Evaluation
  • Effective Project Completion
  • Database/Spreadsheets
  • Administrative Support
  • Community Outreach
  • Processes and Procedures
  • Staff Supervision
  • Interpersonal Skills
  • Risk Assessment
  • Data Entry
  • Teamwork and Collaboration
  • Problem-Solving
  • Task Prioritization
  • Organizational Skills
  • Multitasking
  • Goal Setting
  • Analytical Skills
  • Professionalism
  • Attention to Detail
  • Written Communication
  • Active Listening
  • Reliability
  • Adaptability and Flexibility
  • Time Management
  • Continuous Improvement
  • Self Motivation

Affiliations

  • Journaling
  • Reading
  • Volunteering

Accomplishments

  • Be GIFTS (Boys & Girls Initiating Future Thinking in Science) STEM Club, Founder/Program Leader

Certification

  • NH Paraprofessional II, Issued 2017, Renewed 2021, Renewable 2024

Languages

Spanish
Limited

References

References available upon request.

Timeline

Library Assistant

RVCC
02.2024 - Current

After-School Program Leader

Community Education
12.2023 - Current

Laboratory Assistant

RVCC
08.2023 - 11.2024

Substitute Teacher

SAU 29
01.2022 - Current

Associate of Science - Education

RVCC

Associate of Arts - Science/Math

RVCC

Associate of Arts - Business Administration And Management/Accounting

RVCC
Colleen Ross