Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
OfficeManager
Colleen Ryan

Colleen Ryan

Executive Assistant
Davisburg,MI

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

26
26
years of professional experience

Work History

Office Manager

Courtney Holdings
07.2014 - Current
  • Manage dover 30 customer calls per day, providing appropriate information, taking accurate messages. Increased sales by 20%
  • Providing professional representation to all clients business and professionals
  • Established strong customer relationshipships

Office Manager

Palmetto Coastal Landscaping
05.2010 - 07.2014
  • Hardscapes
  • Exemplary Duties/ Responsibilities general office: Responsibilities include answering incoming calls, providing appropriate information, taking accurate messages
  • Established professional representation to all clients business and professionals Preparing and distributing reports and documents as directed
  • Preparing minutes and follow-up correspondence Keeping current and effectively maintaining all internal client files and systems
  • Coordinating mailings including preparation of materials, copying, and postage Maintain office equipment and all Blackberry devices, including Internal BES
  • Server office machines, copier, postage meter, etc
  • Proficient in Microsoft PowerPoint, Excel and Word and Publisher
  • Exemplary Duties/Responsibilities to owners: Manage owner’s schedules, communication to clients, vendors and employees to the degree elected by owner
  • Maintain organization of landscape plan rack, project division folders and customer accounts Updating maintenance contracts Landscape plan and proposal revisions which require working directly with clients, builders and vendors Scheduling of jobs and communication with clients Preparing and delivery of proposals to clients Installing new clients into system by writing up new client form and scheduling Schedule and travel coordination for owners and management as needed

Front Office Manager

Island Environments, Inc
11.2008 - 05.2010
  • Create and Track progress of Invoices and Proposals
  • Answer phones Transfer calls Take massages Inform proper super of problems Create project folders
  • Fill out and submit Irrigation Permits, as required.

Office Manager

KB Home
Bluffton, SC
01.2007 - 01.2008
  • Assist in preparing invoices and statements, input proper authorization and coding into Mylar system
  • Process vouchers via AP/AR system
  • Monitor and process inquires made by vendors and assist with monthly general ledger
  • Managed schedules and activities, placing orders for supplies and services, and tracking progress and results Distribute signed contracts and organize loan or escrow files
  • Perform clerical, administrative and sales support duties
  • Obtained strong organizational, communication and computer skills required
  • Controlled incoming and outgoing documentation process, maintaining project files

Executive Assistant

PAC Group
Troy, MI
01.2003 - 01.2007
  • Coordinate, track and record the processing of all quotes, field orders and bulletins
  • Develop and maintain project cost tracking and documentation system as required by owner and successful bidder Develop and monitor Microsoft Project task schedule for the GM Corporate roofing program for outside trades as required
  • Track progress of Construction Company’s work performance with Site
  • Managers
  • Retain and maintain current sets of drawings to include the latest bulletin, field order, and as-built conditions.

Design Verification Technician

Veltri Metal Products
Troy, MI
04.1998 - 12.2003
  • Data Verification - Verify that CATIA models imported have all required information and there are no discrepancies with design changes by overlaying
  • CAD models and reviewing comment pages
  • Data Transfer Administration: Request Administrator to import and export CATIA models as necessary for relevant program
  • Monitor all activity for Chrysler Virtual Product Management database.

Data Transfer Administrator

Veltri Metal Products
Troy, MI
03.1997 - 04.1998
  • Import and export various CAD models (i.e.: IGES, CATIA, AUTOCAD.) for
  • Engineers and Designers to vendors.

Education

Associate of Science - Engineering Technology

ITT Technical Institute - Troy
Troy, MI

Skills

Documentation and control

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Accomplishments

  • Certifications:
  • Microsoft Office Specialist (MOS) certification - 2007 Microsoft Office System
  • Functional Dimensioning & Tolerancing - INCAT Industries
  • Basic 3 Dimensioning & Surfacing - INCAT Industries

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Office Manager

Courtney Holdings
07.2014 - Current

Office Manager

Palmetto Coastal Landscaping
05.2010 - 07.2014

Front Office Manager

Island Environments, Inc
11.2008 - 05.2010

Office Manager

KB Home
01.2007 - 01.2008

Executive Assistant

PAC Group
01.2003 - 01.2007

Design Verification Technician

Veltri Metal Products
04.1998 - 12.2003

Data Transfer Administrator

Veltri Metal Products
03.1997 - 04.1998

Associate of Science - Engineering Technology

ITT Technical Institute - Troy

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Colleen RyanExecutive Assistant