Summary
Overview
Work History
Education
Skills
Timeline
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COLLEEN SGROI

Indianapolis,IN

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Candidate Care Coordinator

Eli Lilly and Company
07.2022 - Current
  • Support Candidates in LRL and Physician Recruiting
  • Completed backgrounds timely and efficiently to onboard over 665 candidates in 2025
  • Maintain and update candidate records to ensure accurate tracking for rosters
  • Provide support to recruiters to confirm any discrepancies between the resume and COW
  • Provide exceptional candidate experience and ensure seamless communication between recruiters, applicants, and the hiring manager
  • Address candidate concerns and inquiries, enhancing the overall experience
  • Scheduling virtual and on-site interviews for Physician Recruiting
  • Processed over 590 candidate expense reimbursements
  • Successfully managed the Interview Suites, including coverage for the desk and retrieving agendas for better candidate experience

Administrative Assistant

Eli Lilly and Company
09.2020 - 07.2022
  • Coordinate and schedule interviews per Hiring Manager’s expectations
  • Schedule Interviews for Internal and External Candidates
  • Establish good working relationships with others outside of the work group to maximize schedule coordination
  • Create agendas for External Candidates
  • Identify and implement opportunities to streamline processes across the ASCoE
  • Coordinate Workday “tasks” with team members
  • Identify innovative techniques to increase productivity across the team
  • Finished 2021 with a personal score of 4.1/5 overall and 4.4/5 customer focus survey rating
  • Handle additional administrative support or special projects as assigned by my Manager
  • Serve as a backup for other administrative assistants in order to meet workload deadlines or during absences from the office
  • Assist with training new team members as they join the ASCoE team
  • Proactively maintain the ASCoE calendar and inbox folders
  • Schedule Wrap up calls using Outlook Calendar
  • Monitor and maintain ASCoE tracking spreadsheet on a daily basis

Recruiting Assistant

Eli Lilly and Company
09.2016 - 09.2020
  • Execute the transaction to hire from applicant tracking system to SAP to create new employee records and internal transfers
  • Trained in SAP use for Rehire Checks and End dating
  • Schedule interviews
  • Create agendas
  • Completing external travel authorization
  • Scheduling assessments
  • Support Recruiter on various tasks
  • Execute movement in Applicant Tracking System (ATS)
  • Conduct background check process
  • Conduct Motor Vehicle check process
  • Responsible for all Job Titles changes/corrections
  • Schedule Intake and Debrief calls for Recruiter using Outlook Calendar

Customer Care Specialist

The Hartford
10.2008 - 05.2011
  • Answered several phone calls daily
  • Filed auto claims
  • Received extensive customer service skills
  • Learned to handle impatient customers and resolve customer complaints

Education

High School Diploma - General Studies

Roncalli
Indianapolis, IN
05.1995

Skills

  • Microsoft Excel Experienced
  • Microsoft Word Experienced
  • Microsoft Outlook Experienced
  • Fiori Experienced

Timeline

Candidate Care Coordinator

Eli Lilly and Company
07.2022 - Current

Administrative Assistant

Eli Lilly and Company
09.2020 - 07.2022

Recruiting Assistant

Eli Lilly and Company
09.2016 - 09.2020

Customer Care Specialist

The Hartford
10.2008 - 05.2011

High School Diploma - General Studies

Roncalli

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COLLEEN SGROI