Colleen Smith

With extensive experience in utilizing Microsoft Word, Excel, Outlook, and PowerPoint software, I have a strong proficiency in operating office equipment. My leadership abilities, resource management skills, and expertise in planning and budgeting make me a valuable asset to any team. I am skilled in organizational change and decision-making, with the ability to read and analyze reports, budgets, and presentations. Additionally, I am effective in both written and oral communication. Graduating with High Honors (Magna Cum Laude) and a double major in Business Administration and Management-Leadership on September 17, 2024, showcases my dedication to academic excellence. Furthermore, I hold multiple certificates in Microcomputer Applications, Leadership Decision Making, Advanced Decision Making, Organizational Change and Decision-Making, and Advanced Cultural Decision-Making. With over twenty years of experience in Customer Service, twelve years in Retail Management, and seven years as a District Lead Trainer, I consistently exceeded management's expectations through exceptional training skills and dynamic public speaking abilities. My expertise lies in operational management, focusing on process improvements and workflow optimization. By utilizing strategic planning techniques, I enhance productivity and efficiency within organizations. With a proven track record of effective team leadership and successful project execution, I am an innovative technology professional with diverse experience. My ability to align technical solutions with business objectives has contributed to organizational growth and success. Strong analytical skills, effective communication abilities, and a collaborative mindset make me an ideal team player. I quickly adapt to new environments and am eager to contribute to team success while further developing my professional skills. With enthusiasm driving every endeavor, I am ready to make a positive impact.

• As a Girl Scout leader, I mentor 30 girls from kindergarten to high school. I give them knowledge and try to guide them to be strong women to help them succeed.
• Supervised a team of 15 staff members.
• Exceed sales goal and increase it twenty-five percent over last year.
• Number one in sales week to date and quarter to date in the district.

• Microsoft Certified, Dynamics 365 Fundamentals – BakersfieldCollege
• National Registry of Food Safety Professionals, Orlando, Fl Mar 25, 2021–Mar 25, 2026 Food Certificate Certified Food Safety Manager Scored 90%