Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Mobile Notary and Signing Agent
Self
Spearfish, SD
01.2021 - Current
Ensured compliance with state laws governing the practice of mobile notaries.
Traveled to various locations to provide mobile notary services.
Compiled reports summarizing completed transactions as required by law.
Demonstrated excellent communication skills when interacting with clients.
Scheduled and coordinated mobile notary appointments with clients.
Maintained records of all client interactions and transactions.
Performed detailed record keeping activities related to all client transactions.
Notarized signatures, affidavits, powers of attorney, deeds, titles and other official documents.
Verified identification of clients prior to notarizing documents.
Documented transactions in notary journal to maintained permanent records.
Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
Affixed stamp or seal on documents as proof of witnessing event or deal.
Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
Verified identification of signee by looking through identification documents, licenses and passports.
Assisted borrowers with understanding loan documents before signing.
Verified borrower identity and ensured they understood the documents they were signing.
Traveled to various locations to perform document signings for clients as needed.
Insurance Agent
Gem City Insurance Agency
Quincy, IL
02.2016 - 03.2018
Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Developed relationships with new clients through cold calling and referrals from existing customers.
Participated in continuing education courses to stay current on industry trends and changes in regulations.
Gathered detailed information from customers prior to offering quotes or making recommendations.
Conducted research to identify competitive rates and benefits offered by other providers.
Maintained accurate records of all insurance transactions using computer software systems.
Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Responded to customer inquiries and problems to promote great service.
Explained coverage options to potential policyholders, answering questions or concerns.
Contacted underwriters and submitted forms to obtain binder coverage.
Bookkeeper
Buckmaster Law Office, PC
Belle Fourche, SD
06.2002 - 08.2012
Performed account analysis as required by management.
Resolved billing discrepancies with vendors or customers promptly.
Provided assistance in preparing tax returns annually.
Managed payroll processing for staff members.
Maintained and reconciled general ledger accounts.
Conducted monthly bank reconciliations.
Processed accounts payable and receivable transactions.
Posted journal entries to the general ledger system accurately and timely.
Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Processed payroll for employees, including calculating wages, deductions, and issuing payments.
Maintained accounts payable and receivable, ensuring timely billing and payment processing.
Prepared financial statements, including balance sheets and income statements, for review by management.
Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
Ensured compliance with local, state, and federal government reporting requirements and tax filings.
Prepared and processed payroll.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Calculated and produced checks for utilities, taxes and other operational payments.
Calculated income and social security tax deductions.
Handled bi-weekly payroll services for company employees.
Education
Bachelor of Science - Fine Art
Black Hills State University
Spearfish, SD
05-2013
Skills
Critical thinking abilities
Client Relationship Building
Travel Coordination
Appointment Scheduling
Document Verification
Quickbooks
Accomplishments
Black Hills State University Dean's List and Academic Recognition List
Three works of Art selected from a Juries show that were displayed in the Ruddell Gallery at BHSU.
Served on the Miss Rodeo South Dakota Board
Served as the South Dakota State Delegate to the Miss Rodeo America Board in Vegas
Affiliations
Helped with Designing and Staging Homes
South Dakota Special Olympics
Black Hills State University Community Choir
5K Mud Run to support Youth Development at the YMCA in Quincy, IL