MS Office
Colleen Strott
Entrepreneur
Bennett,CO
Summary
Detailed Oriented- Warranty Writer, Receptionist, Bookkeeper. Quality-Driven. Focused. Driven to learn new and exciting adventures. Looking for a Work From home Position due to Family Obligations.
Overview
7
7
years of professional experience
Work History
Bookkeeper
All Is Accounted For
Bennett, CO
11.2021 - Current
- Established QuickBooks accounting system to reflect accurate financial records.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained and processed invoices, deposits and money logs.
- Reconciled and corrected issues with financial records.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Have knowledge of QuickBooks Online and QuickBooks Desktop.
- Ran Payroll
- Filed Periodic reports
- Filled for EIN's
- Registered New Business.
- Worked on mybiz.
- Worked in OTTO
- Microsoft word Experience
- Microsoft Excel Experience
Front Desk Receptionist
Lazydays R.V.
Aurora, CO
06.2018 - 09.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Monitored office supplies by checking inventory and placing orders.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Warranty Administrator /Receptionist
Lazydays R.V
Aurora, CO
09.2018 - 02.2021
- Oversaw logistics for incoming replacement parts and outgoing shipments of defective components.
- Processed claim paperwork and followed up on missing information to complete processing.
- Gathered paperwork and contacted customers if needed for more information
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Maintained detailed service and customer records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Microsoft Office Applications
- Responsibilities include, but not limited to, professionally greets Confidentiality customers and guides to the correct department
- Cash Management create and maintain customer profiles in Infinitiy, creates dealer jackets
- Merchandise Planning for sales purchases and ensures data is accurate. and Allocation
- Excellent Customer Service skills
- Submits warranty for all Manufacturer and Extended warranties.
- Use Infinity on a daily
- Makes sure all work is completed on RO with hours
Education
No Degree - Business
Community College of Denver
Denver, CO 05.2001 -
Skills
MS Office expert
Account Reconciliation
Bookkeeping
Attention to Detail
Filing
Scheduling
Data Entry
Customer Service
Quickbooks
Software
Quickbooks
Timeline
Bookkeeper
All Is Accounted For
11.2021 - Current
Warranty Administrator /Receptionist
Lazydays R.V
09.2018 - 02.2021
Front Desk Receptionist
Lazydays R.V.
06.2018 - 09.2022
No Degree - Business
Community College of Denver
05.2001 -