Colleen Thompson
Leavenworth,KS
Summary
Dynamic food demonstrator with a proven track record at Crossmark, leveraging persuasive communication and food service expertise to boost product sales. Skilled in engaging presentations and customer relations, I consistently enhanced brand awareness and improved customer confidence through effective demonstrations and strategic product positioning. Committed to excellence and customer satisfaction.
Professional with solid experience in engaging and educating customers on food products. Skilled in effective communication, product presentation, and customer service. Strong team player, adaptable to changing needs, and consistently focused on achieving results. Reliable, personable, and knowledgeable in food safety, preparation, and nutrition.
Experienced with presenting and demonstrating food products to engage customers and drive sales. Utilizes strong communication skills to convey product benefits and create memorable customer experiences. Track record of maintaining organized demonstration areas and collaborating seamlessly with team members.
Professional in food industry, prepared to bring extensive customer engagement and sales skills to role. Known for effectively communicating product benefits and enhancing customer experiences. Highly collaborative team player with commitment to achieving results and adapting to changing needs. Skilled in product presentation, customer interaction, and maintaining organized workspaces.
Qualified [Desired Position] with background in engaging and educating customers about various food products. Demonstrated success in driving sales and enhancing customer experience through interactive demonstrations. Proven ability to communicate product benefits effectively and maintain clean and organized demonstration area.
Overview
29
29
years of professional experience
Work History
Food Demonstrator
Crossmark
09.1996 - Current
- Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
- Conducted research on competitor offerings to maintain competitive edge within the marketplace.
- Educated customers on proper cooking techniques, leading to improved confidence in their culinary abilities.
- Promoted brand awareness through effective communication and presentation skills during demonstrations.
- Set up area for product demonstration neatly and made sure all necessary food and informational materials nearby.
- Increased product sales by creating appealing displays and showcasing benefits of various food items.
- Maintained clean and organized demonstration areas, adhering to strict hygiene standards.
- Prepared demonstration foods and placed on napkins or plates for attractive display.
- Collaborated with store management to ensure optimal placement of demonstration stations for maximum visibility.
- Collaborated with fellow demonstrators on new ideas or strategies that would result in a more successful event turnout.
- Ensured accurate inventory of products used during demonstrations, minimizing waste and controlling costs.
- Tracked success of demonstrations through feedback forms, making improvements as needed for future presentations.
- Influenced purchasing decisions by sharing personal recommendations based on product knowledge and taste preferences.
Laundry
Good Smartian
08.2005 - 03.2018
- Assisted with general salon maintenance tasks, including laundry, sweeping, and organization of supplies for an orderly workspace.
- Oversaw laundry operations to ensure timely delivery of clean linens for the entire hotel property.
- Streamlined laundry processes for timely completion of all washing, drying, folding, and ironing tasks.
- Offered additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.
- Offered additional services to clients upon request, such as grocery shopping, laundry assistance, or errand running to further enhance their satisfaction upon returning home.
- Increased customer satisfaction by ensuring timely pick-up and delivery of laundry items.
- Transported soiled linens to laundry facilities.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Improved customer satisfaction by consistently delivering high-quality laundry services.
- Ensured cleanliness of childcare spaces by conducting regular tidying up tasks like washing laundry items used by kids under my care.
- Showcased attention to detail when folding finished laundry items, ensuring a professional appearance for customer pickup.
Cashier
Walmart
11.2005 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier
Sams Club
01.2011 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Arts - Bussiness
Pathway
Utah 06-2022
High School Diploma -
Nashwaulk
Nashwauk, MN06-1980
Skills
- Verbal and written communication
- Customer engagement
- Food preparation
- Safety procedures
- Cooking techniques
- Public relations
- Sanitation standards
- Engaging presentation
- Allergy awareness
- Menu planning
- Brand promotion
- Product information
- Food service expertise
- ServSafe standards
- Materials set up
- Food demonstration
- Customer discussions
- Sales methods
- Nutritional expertise
- Quick-learning
- Outgoing personality
- Retail sales
- Food and beverage preparation
- Brand awareness
- Audience engagement
- Sample products
- Product research
- Performance tracking
- Social media promotion
- Bilingual in [language]
- Product positioning
- Persuasive communication
- Product displays
- Group presentations
- Informational brochures distribution
- Product demonstrations
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Shelf stocking
- Decision-making
- Relationship building
- Customer relations
- Microsoft office
- Flexible schedule
- Team building
- Task prioritization
- Work Planning and Prioritization
- Self motivation
- Product knowledge
- Interpersonal skills
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
- Scheduling
- Public speaking
- Strategic planning
- Social media marketing
Timeline
Cashier
Sams Club
01.2011 - 04.2012
Cashier
Walmart
11.2005 - 03.2016
Laundry
Good Smartian
08.2005 - 03.2018
Food Demonstrator
Crossmark
09.1996 - Current
Associate of Arts - Bussiness
Pathway
High School Diploma -
Nashwaulk