Colleen Trapp
Stoutsville,OH
Summary
Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering 4 years of industry expertise. Skilled Laboratory Technologist trained in analytical techniques to support clinical trial testing. Efficiently coordinates materials and equipment to meet laboratory demands. Strong Epic proficiency with superior skill. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Pathologist Assistant
Ohio Health Riverside Hospital
02.2023 - Current
- Examined specimens to identify pathologic conditions.
- Completed regular safety training to meet OSHA standards.
- Labeled and stored tissue samples and specimens, and verified specimen numbering and related requisitions.
- Read clinical information to determine specific pathologic examination to complete.
- Maintained laboratory sanitation, organization and appearance.
- Prepared samples for slides and created specimen diagram.
- Dictated examination findings using sufficient detail.
- Carried out biohazard and chemical hazard waste material disposal.
- Documented and verified patient information using laboratory information system.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Set up, maintained and verified sterility of lab equipment and tools.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Summarized test results and activities for management via verbal updates or written reports.
- Assessed new protocols and equipment for relevance and helped implement chosen updates.
Phlebotomist
Ohio Health Berger Hospital
03.2020 - 02.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Performed laboratory tests to assist physicians in diagnosis.
- Participated in quality assurance and competency assessment initiatives.
- Handled insurance verification tasks using Epic to validate patient insurance information.
Registrar
Ohio Health Berger Hospital
07.2017 - 03.2020
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Scheduled and maintained centralized appointment calendars for patients, faculty and staff.
- Addressed registration and billing inquiries to limit disruptions.
- Upheld HIPAA regulations and standards for protecting patient information.
- Secured confidential patient information from unauthorized access.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Retrieved medical data for physicians and patients.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Studied and researched various medical terms as well as software and coding.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Trained new staff on hospital processes and procedures.
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
Education
High School Diploma -
Amanda-Clearcreek High School
Amanda, OH05.2011
Skills
- Critical Thinking
- Reading Comprehension
- Gross Pathology
- Clean Equipment
- Active Listening
- MEDITECH Software
- Medical Research
- Flow Cytometry
- HIPAA Guidelines
- Social Perceptiveness
- Chart and Graph Preparation
- Patient Relations
- Tissue Processing
Timeline
Pathologist Assistant
Ohio Health Riverside Hospital
02.2023 - Current
Phlebotomist
Ohio Health Berger Hospital
03.2020 - 02.2023
Registrar
Ohio Health Berger Hospital
07.2017 - 03.2020
High School Diploma -
Amanda-Clearcreek High School
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