Summary
Overview
Work History
Education
Skills
Timeline
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Colleen Victorian

Houston,TX

Summary

Dynamic professional with extensive experience in team management and customer service. At Landry's Cajun Bar and Grill, I excelled in conflict resolution and training, enhancing team performance. Proven ability in inventory management and motivational techniques, ensuring operational efficiency and exceptional service delivery. Committed to fostering a collaborative work environment.

Overview

17
17
years of professional experience

Work History

Lead Supervisor

Landry's Cajun Bar and Grill
03.2019 - 07.2025
  • Delivered great customer service and resolved conflicts.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Ordered supplies and monitored Inventory to prevent waste.
  • Trained new employees.

Home Care Provider

Ogaltree's Home Health Care
10.2015 - 05.2019
  • Assisted patients with self-administered medications.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Customer Service Representative

Spruce Communications
02.2008 - 04.2014
  • Responded to customer requests for products, services, and company information.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

High School Diploma -

Opelousas High
Opelousas, LA

Skills

  • Team management
  • Motivational techniques
  • Schedule development
  • Team building

Timeline

Lead Supervisor

Landry's Cajun Bar and Grill
03.2019 - 07.2025

Home Care Provider

Ogaltree's Home Health Care
10.2015 - 05.2019

Customer Service Representative

Spruce Communications
02.2008 - 04.2014

High School Diploma -

Opelousas High

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Colleen Victorian