Summary
Overview
Work History
Education
Skills
Additional Information
Education and Training
Certification
Timeline
Generic

Colleen Volan

Katy,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Regional Manager

Primerica
05.2024 - Current
  • Collaborated with cross-functional teams to develop new insurance products tailored to specific target markets.
  • Managed a team of insurance agents, providing training and support to maximize sales performance and customer service quality.
  • Developed and implemented successful sales strategies for increased revenue and market share in the insurance sector.
  • Increased customer retention rates through proactive policy reviews and personalized coverage recommendations.
  • Implemented marketing campaigns targeting prospective clients, resulting in increased brand awareness and lead generation efforts.
  • Served as a trusted advisor for clients seeking guidance regarding risk management strategies, helping them make informed decisions about their insurance needs.

Assistant Teacher

Katyecec
05.2023 - 02.2024
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Provided individualized instruction to students who needed additional assistance.
  • Supervised small group activities.
  • Helped maintain a safe and orderly learning environment.
  • Encouraged positive behavior with rewards and incentives.
  • Attended faculty meetings as requested by the lead teacher.
  • Assisted in planning field trips and special events such as assemblies or performances.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Participated in professional development workshops related to teaching strategies.
  • Maintained safe, educational environment for students during learning and free play time.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.
  • Implemented lesson plans for students with varying learning styles.

Seafood Specialist

HEB Grocery Store
11.2013 - 12.2022
  • Assisted in the preparation and display of seafood items on ice.
  • Provided customers with information about fish species, cuts and cooking methods.
  • Trained new employees on proper sanitation and safety procedures for handling seafood.
  • Ordered fresh seafood from reputable suppliers to ensure quality product.
  • Participated in daily inventory checks to maintain accurate stock levels.
  • Maintained cleanliness of seafood counter area, including floors, walls, shelves, and equipment.
  • Ensured that all products were labeled correctly according to company policy.
  • Performed regular maintenance tasks such as cleaning and sanitizing equipment used in the handling of seafood products.
  • Monitored temperature logs for all refrigeration units containing seafood products.
  • Checked expiration dates on packages to ensure freshness of product before stocking shelves.
  • Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
  • Reviewed quality of displayed products and removed old or poor quality merchandise.
  • Worked safely and efficiently when handling seafood products.
  • Cut, wrapped, weighed and tared seafood department products.
  • Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
  • Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution.
  • Placed proper signage on products to display pricing, description, code dating and COOL information.
  • Took apart equipment to rinse, clean and sanitize components.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Meat Department Associate

Walmart
08.2012 - 06.2013
  • Maintained a clean and safe work environment by adhering to departmental guidelines.
  • Stocked shelves with fresh meats, ensuring proper storage of products.
  • Provided customers with accurate product information and advice on selection and preparation of meats.
  • Rotated stock in accordance with food safety regulations to ensure product freshness.
  • Completed daily inventory tasks such as checking temperatures, weighing, and labeling items.
  • Followed all company policies related to cash handling procedures while processing customer transactions.
  • Trained new staff members on store policies, procedures, and job duties.
  • Performed regular maintenance on equipment used in the Meat Department.
  • Ensured that all products met local health codes before being put out for sale.
  • Managed customer complaints professionally and efficiently resolved any issues that arose.
  • Ordered additional supplies when necessary to maintain adequate levels of inventory.
  • Conducted routine inspections of merchandise for expiration dates or other signs of spoilage.
  • Participated in weekly meetings with management team to discuss strategies for increasing sales.
  • Practiced sanitation procedures by maintaining clean and neat work area.
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Reviewed dates on product labels to take appropriate action.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.

Seafood Associate

HEB Grocery Store
06.2010 - 08.2012
  • Received and stocked seafood products in a timely manner according to company standards.
  • Organized seafood cases, rotated stock, removed outdated items and maintained cleanliness of the seafood section.
  • Assisted customers with selecting fresh fish, shrimp, shellfish and other types of seafood.
  • Provided customer service by answering questions related to seafood varieties and preparation methods.
  • Cleaned and sanitized work areas, tools and equipment following health department guidelines.
  • Inspected product quality on a regular basis to ensure customer satisfaction was met or exceeded.
  • Followed all food safety procedures during storage, handling and preparation of seafood products.
  • Worked collaboratively with team members in order to meet store goals.

Meat Associate

Walmart
10.2008 - 05.2010
  • Received and stored meat products in refrigerated storage areas according to company guidelines.
  • Organized, rotated, and stocked product displays while ensuring freshness of all items.
  • Maintained cleanliness of the work area including floors, counters, shelves, and equipment.
  • Prepared specialty items such as sausage links and ground beef patties.
  • Inspected meats for quality assurance purposes before stocking shelves or displaying them in the counter case.
  • Trained new employees in proper food handling procedures and safety regulations.
  • Monitored inventory levels to ensure sufficient stock was available at all times.
  • Restocked coolers and freezers with prepared meats from production lines as needed.
  • Performed routine maintenance on equipment used for slicing, grinding., following manufacturer's instructions.
  • Followed company policies regarding product rotation to minimize waste.

Fire Watcher

South Texas Nuclear Plant
09.2006 - 11.2006
  • Conducted fire safety inspections of buildings and equipment to ensure compliance with state regulations.
  • Provided training on proper fire safety techniques to staff members.
  • Participated in drills and exercises to maintain proficiency in responding to emergencies.
  • Responded quickly and efficiently to reports of smoke or other signs of a possible fire within a facility.
  • Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
  • Worked closely with local law enforcement officials when responding to incidents involving arson or suspected arson activity.
  • Stood ready with fire suppression equipment such as fire extinguishers to watch for flare-ups.
  • Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
  • Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
  • Warned other personnel of danger or to evacuate, using verbal or other prearranged methods of communication.

Teaching Assistant

Kids 'R' Kids
11.2004 - 11.2006
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Provided one-on-one support for special needs students.
  • Facilitated small group instruction sessions on various topics.
  • Assisted with the development of Individual Education Plans.
  • Encouraged students to take an active role in their own learning process.
  • Developed positive relationships with parents and guardians of students.
  • Participated in professional development workshops related to teaching techniques.
  • Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

Site Director

Ymca Of Greater Houston
09.1995 - 08.2004
  • Organized and supervised daily activities for students in the after-school program.
  • Assisted with homework assignments, projects, and tests.
  • Encouraged positive behavior among students through positive reinforcement techniques.
  • Ensured safety of all participants at all times while participating in after-school program events.
  • Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
  • Implemented behavioral management strategies when necessary to ensure an orderly learning environment.
  • Organized recreational activities such as sports tournaments or arts and crafts sessions.
  • Instilled positive behavioral habits through enforcement of school rules and program policies and procedures.
  • Enrolled new members in program, gathering personal information and administering new member survey questions.
  • Recorded details on student arrival and departure times and methods, releasing young students only to known parents or caretakers.
  • Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.

Education

High School Diploma -

James E. Taylor High School
05-1994

Skills

  • Small Group Management
  • Small Group Instruction
  • Safe Learning Environment
  • Student Safety
  • Child Development
  • Student Learning Support
  • Individual Student Assistance
  • Special Needs Student Assistance
  • Positive Learning Environment
  • Team Motivation
  • Enrichment Activities
  • Sanitation Procedures
  • Stock Rotation
  • Workplace Safety
  • Seafood Preparation
  • Food Safety Regulations
  • Knowledge of fish species
  • Effective communication abilities
  • Order Taking
  • Inventory
  • Goal Setting
  • Goals and performance
  • Sales development
  • Sales and marketing strategies

Additional Information

Education and Training

other

Certification

  • Licensed Life Insurance agent

Timeline

Regional Manager

Primerica
05.2024 - Current

Assistant Teacher

Katyecec
05.2023 - 02.2024

Seafood Specialist

HEB Grocery Store
11.2013 - 12.2022

Meat Department Associate

Walmart
08.2012 - 06.2013

Seafood Associate

HEB Grocery Store
06.2010 - 08.2012

Meat Associate

Walmart
10.2008 - 05.2010

Fire Watcher

South Texas Nuclear Plant
09.2006 - 11.2006

Teaching Assistant

Kids 'R' Kids
11.2004 - 11.2006

Site Director

Ymca Of Greater Houston
09.1995 - 08.2004

High School Diploma -

James E. Taylor High School

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Colleen Volan