Colleen Ward
San Diego,California
Summary
Experienced with comprehensive background investigations and detailed analysis. Utilizes strong research skills and investigative techniques to gather and verify information. Track record of maintaining confidentiality and upholding ethical standards in all investigations.
Systematic Background Investigator looking to build upon skills and tackle new responsibilities. Vast experience in conducting detailed background investigations and compiling reports based upon findings. Proficient with online tracker, Outlook, Data Entry, Subrosa, Micro Office Suite, PowerPoint.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Private Driver
Emma's Escapes
08.2023 - Current
- Coordinated airport pick-ups and drop-offs efficiently so that passengers arrived at their destinations on time without hassle.
- Resolved conflicts professionally when dealing with difficult passengers or challenging situations during trips.
- Received positive feedback from clients regarding overall driving performance, contributing to a strong reputation as a professional private driver.
- Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients'' plans.
- Provided exceptional customer service by listening to client needs and preferences, resulting in repeat business.
Certified Laser Technician
Chiropractic Care of Chesapeake
08.2017 - 12.2019
- Streamlined appointment scheduling process, improving overall efficiency and reducing wait times for clients.
- Maintained a safe and sterile treatment environment, adhering to strict sanitation protocols and industry standards.
- Conducted regular inventory checks and maintained adequate stock levels of consumables required for daily operations without interruption or delay in service provision.
- Implemented innovative promotional strategies to attract new clientele while retaining existing customers through excellent service quality.
- Assessed individual client needs through thorough consultations, recommending appropriate treatments and products to achieve desired outcomes.
- Performed advanced laser procedures, ensuring optimal results and minimal recovery time for clients.
- Ensured accurate documentation of treatment plans, progress notes, and client records in accordance with HIPAA regulations.
Background Investigator Assistant
ABS
04.2007 - 04.2014
- Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
- Documented information and submitted detailed reports.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
- Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.
- Traveled to near and far places required for collecting specific information.
- Developed strategies for overcoming obstacles encountered during investigations, leading to successful case closures despite challenges faced along the way.
- Identified potential risks within applicant backgrounds through careful examination of financial records, criminal history, and employment records.
- Obtained background check data on characters, financial statuses and personal histories.
- Conducted comprehensive interviews with subjects, references, and other relevant individuals for accurate background information gathering.
- Utilized advanced technology tools to efficiently gather and analyze pertinent information from digital sources during investigations.
- Enhanced background investigation accuracy by conducting thorough research and analysis of various data sources.
- Performed financial background checks.
Federal Correctional Officer
DOC
05.2003 - 03.2006
- Responded promptly to incidents within the facility by following established emergency response procedures and collaborating with other officers as needed during critical situations.
- Coordinated with mental health professionals to address specific needs of inmates requiring additional support services.
- Participated in ongoing training sessions to enhance knowledge of federal regulations pertaining to correctional facilities and stay up-to-date on best practices in corrections management.
- Contributed to the overall success of the correctional institution by performing administrative duties such as record-keeping, documentation, and report writing related to daily operations.
- Conducted regular inspections of the living quarters, ensuring cleanliness, safety, and adherence to regulations.
- Managed prisoner transport to and from court appearances and other outside appointments, ensuring compliance with safety procedures and maintaining a secure environment during movement.
- Closely monitored prisoner behavior to identify potential issues or conflicts before they escalated into larger problems.
Education
Peace Sworn Officer - Public Relations
Rio Salado College
Phoenix, AZ05-2003
Skills
- Punctuality
- Flexibility
- Safe driving techniques
- Clean driving record
- First aid training
- Background checks
- Effective writing skills
- Case management
- Effective communication skills
- Investigative research
- Background investigations
- Tech-Savvy
- Surveillance techniques
- Report writing
- Analysis and research
- Records research
- Case documentation
- Law enforcement collaboration
Affiliations
- VCFD Ventura County Fire Department
- Six Maritime
Certification
- Defensive Driving Course Certification - National Safety Council.
Timeline
Private Driver
Emma's Escapes
08.2023 - Current
Certified Laser Technician
Chiropractic Care of Chesapeake
08.2017 - 12.2019
Background Investigator Assistant
ABS
04.2007 - 04.2014
Federal Correctional Officer
DOC
05.2003 - 03.2006
- Defensive Driving Course Certification - National Safety Council.
Peace Sworn Officer - Public Relations
Rio Salado College
Similar Profiles
Oleksandr RomanchukOleksandr Romanchuk
Prep Cook at Emma's Torch Training ProgramPrep Cook at Emma's Torch Training Program
Spring Cohoon-FlickSpring Cohoon-Flick
Associate at Emma's EatryAssociate at Emma's Eatry
GEORGE KavadasGEORGE Kavadas
Pizza Delivery Driver and Pizza Man at Emma's PizzeriaPizza Delivery Driver and Pizza Man at Emma's Pizzeria