Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Colleen Welsh

Hampstead,NC

Summary

I have over six years of extensive, hands on patient care and I am trying to get as much hands-on experience before commpleting the Associates Degree of Nursing from Cape Fear Community College at the Downtown Wilmington, North Carolina campus. I have had a passion for patient care, especially with the elderly, since my late teens when my grandmother entered a skilled memory facility.


I am a State-certified Nursing Assistant bringing a professional level of compassion to the bedside.


Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nurse Aide

Novant Health, Inc
05.2023 - Current
  • Improved patient comfort by providing compassionate and attentive care.
  • Assisted nursing staff with daily tasks for increased efficiency in patient care.
  • Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
  • Monitored vital signs and reported changes to nurses for timely intervention.

Health Unit Clerk

Novant Healthcare
04.2022 - 03.2023
  • Assisted family members within the Intensive Care Unit and helped them navigate around hospital and community.
  • Assisted in developing new procedures for health unit clerks, such as a hand wash audit log, resulting in increased productivity and decreased patient infection rates.
  • Collaborated with interdisciplinary teams to ensure coordinated care for patients across all departments.

Patient Care Coordinator

Wilmington Hearing Specialists
10.2021 - 04.2022
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
  • Hands on assistance and technical support for patients with their hearing aid devices.

Patient Support Technician

UF Health Shands Hospital
04.2016 - 12.2019
  • Enhanced patient comfort by providing attentive care and addressing individual needs.
  • Assisted nurses in administering medication, resulting in timely and accurate treatment for patients.
  • Improved patient mobility by guiding them through safe exercises and range of motion activities.
  • Boosted patient satisfaction with compassionate communication and active listening skills.
  • Maintained a clean and safe environment for patients, promptly addressing sanitation concerns.
  • Identified potential health issues by conducting thorough patient assessments upon admission.
  • Facilitated smooth patient transitions between departments, ensuring proper handoffs and documentation.

Education

Associate of Science - Nursing

Cape Fear Community College
Wilmington, NC
05.2025

Skills

  • Interpersonal Skills
  • Basic Life Support Certifications
  • Patient Care Experience within medical and surgical floors, as well as transplant and Intensive Care treatment
  • Medical Terminology

Accomplishments

    Technologies

  • Proficient levels with systems such as Epic, MediTech, Google Suite, MS office and excel

Certification

  • CNA - Certified Nurse Assistant

Timeline

Certified Nurse Aide

Novant Health, Inc
05.2023 - Current

Health Unit Clerk

Novant Healthcare
04.2022 - 03.2023

Patient Care Coordinator

Wilmington Hearing Specialists
10.2021 - 04.2022

Patient Support Technician

UF Health Shands Hospital
04.2016 - 12.2019

Associate of Science - Nursing

Cape Fear Community College

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Colleen Welsh