COLLEEN WOOTEN
Scottsdale,AZ
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
9
9
years of professional experience
Work History
Account Executive
Nextiva
08.2025 - Current
- Cultivated strong relationships with clients to drive long-term business retention.
- Developed tailored solutions based on client needs, enhancing customer satisfaction and loyalty.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Analyzed market trends to identify growth opportunities and inform strategic decision-making.
- Led negotiations with clients, resulting in favorable contract terms and increased revenue streams.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
Creative Director
Leila Parnian
10.2023 - Current
- DIRECTED 10+ CONCURRENT CREATIVE PROJECTS ACROSS MURAL COMMISSIONS, LUXURY FURNITURE LAUNCHES, AND SHOWROOM INSTALLATIONS, CONSISTENTLY DELIVERING AHEAD OF SCHEDULE AND UNDER BUDGET.
- REDUCED AVERAGE PRODUCTION TIMELINES BY 20% THROUGH EFFICIENT VENDOR COORDINATION AND STRUCTURED WORKFLOW SYSTEMS.
- OVERSAW CROSS-FUNCTIONAL TEAMS OF UP TO 15 COLLABORATORS, INCLUDING ARTISTS, INSTALLERS, DESIGNERS, AND MARKETERS, ENSURING BRAND ALIGNMENT AND CLIENT SATISFACTION.
- SPEARHEADED VISUAL CONTENT STRATEGY THAT CONTRIBUTED TO A 15% GROWTH IN INSTAGRAM ENGAGEMENT OVER 6 MONTHS.
- PLAYED A LEAD ROLE IN STRATEGIC PLANNING AND CREATIVE DIRECTION, ALIGNING OUTPUT WITH REVENUE-GENERATING OBJECTIVES AND HIGH-END CLIENT POSITIONING.
Client Manager
Medical Solutions
04.2021 - 10.2023
- GREW THE SOUTHWEST REGION BY 20% YOY, MANAGING A $12M+ CLIENT PORTFOLIO WITH CONSISTENT $1M+ MONTHLY REVENUE GENERATION.
- RANKED IN THE TOP 10% OF CLIENT MANAGERS NATIONWIDE BASED ON PLACEMENT VOLUME AND CLIENT SATISFACTION METRICS.
- SECURED CONTRACTS WITH 5+ MAJOR HOSPITAL SYSTEMS BY PRESENTING TAILORED STAFFING SOLUTIONS AND PROACTIVE ACCOUNT MANAGEMENT.
- REDUCED CLIENT CHURN RATE BY 15% THROUGH PERSONALIZED FOLLOW-UP, RAPID ISSUE RESOLUTION, AND RELATIONSHIP BUILDING.
Account Manager
TEKsystems
09.2020 - 04.2021
- ACHIEVED 125% OF QUARTERLY SALES GOALS, SETTING AN AVERAGE OF 12+ CLIENT MEETINGS PER WEEK.
- DROVE REVENUE FROM COLD ACCOUNTS BY BUILDING RELATIONSHIPS WITH C-LEVEL EXECUTIVES AND UNCOVERING NEW OPPORTUNITIES IN THE PHOENIX MARKET.
- LED TECHNICAL STAFFING STRATEGIES FOR HIGH-PROFILE ACCOUNTS, CONTRIBUTING TO A 30% INCREASE IN CONTRACTOR RETENTION RATES
Technical Recruiter
TEKsystems
02.2020 - 09.2020
- PROMOTED WITHIN 7 MONTHS TO ACCOUNT MANAGER TO HELP DEVELOP COLD ACCOUNTS FOR THE FINANCIAL SERVICES DIVISION.
- FULL LIFECYCLE RECRUITER WITH RESPONSIBILITIES THAT INCLUDE SOURCING, PRESCREENING, INTERVIEW PREPARATIONS, RATE NEGOTIATIONS, PERFORMANCE FEEDBACK AND RETENTION.
- DEVELOP SOURCING STRATEGIES TO IDENTIFY QUALIFIED CANDIDATES BY USING BOTH INTERNAL AND EXTERNAL NETWORKING TOOLS AND UTILIZING THE RELATIONSHIPS I HAVE WITH PEOPLE IN MY NETWORK (SALESFORCE & LINKEDIN).
- EVALUATE CANDIDATES BASED ON THEIR SKILLS, GOALS AND INTERESTS AS WELL AS PUT THEM THROUGH OUR SCREENING PROCESS TO VERIFY THEIR QUALIFICATIONS FOR OUR POTENTIAL CLIENTS ALL OVER THE COUNTRY.
- CREATE AND NEGOTIATE COMPENSATION PACKAGES THAT INCLUDE WAGES, BENEFITS, HOLIDAYS AND OTHER TERMS AND CONDITIONS OF EMPLOYMENT WITH CANDIDATES.
- SCHEDULE AND CONDUCT INTERNAL INTERVIEWS WITH POTENTIAL CANDIDATES TO FURTHER QUALIFY THEM; ALSO INCLUDES CONDUCTING INTERVIEW PREPARATION W/CANDIDATES.
- COMMUNICATE DETAILS OF NEW ASSIGNMENTS AND MANAGE CONTRACT EMPLOYEES WHILE ON ASSIGNMENT/PROJECT.
- PARTNER WITH ACCOUNT MANAGERS TO MATCH OUR TOP CLIENTS WITH THEIR DESIRED TECHNICAL PROFESSIONAL BASED ON THEIR REQUIREMENTS.
- LEARN ABOUT AND KEEP UP WITH INDUSTRY TRENDS; CONDUCT MARKET RESEARCH AND ANALYSIS.
Account Executive
Markel Corp
08.2018 - 02.2020
- PROMOTED INTO THE WEST REGION WITHIN 10 MONTHS TO HELP GROW PREMIUM IN NEW MEXICO, AND SUPPORT COLORADO, AND THE SAN FRANCISCO BAY AREA.
- EXCEEDED MONTHLY SUBMISSION PERCENTAGE GOALS 12 OUT OF 16 MONTHS.
- PRODUCED $61,765 OF NEW PREMIUM IN NEW MEXICO IN 6 MONTHS.
- HIT 139.8% TO BUDGET IN SOUTH DAKOTA IN 10 MONTHS.
- APPOINTED 12 NEW AGENCIES IN ILLINOIS AND APPOINTED 5 NEW AGENCIES IN WISCONSIN IN THE CENTRAL REGION.
- EXECUTED 130.7% OF SALES CALL IMPACT IN 13 MONTHS.
- AWARDED ACCOUNT EXECUTIVE OF THE MONTH IN AUGUST AND NOVEMBER FOR SALES CALL IMPACT HIGHEST PERCENTAGE.
- PLACE OUTGOING CALLS TO AGENTS TO FOLLOW UP ON QUOTES, RENEWAL ACCOUNTS AND RETREAD ACCOUNTS.
- GENERATE NEW BUSINESS AND ESTABLISH NEW ACCOUNTS TO PRODUCE PROFITABLE PREMIUM.
- CONDUCT TELEPHONE RESEARCH INTO NEW MARKETS TO GATHER DATA ABOUT COMPETITORS AND MARKET CONDITIONS.
Engagement Specialist
Markel Corp
05.2018 - 08.2018
- PROMOTED WITHIN 3 MONTHS BASED ON CATEGORY SUCCESS.
- PLACED IN THE TOP THREE ON WEEKLY REPORTS CONDUCTING OVER 100 CALLS PER WEEK.
- PRODUCED $150,000 WORTH QUOTED NEW PREMIUM WITHIN THREE MONTHS.
- BOUND 56% OF QUOTED PREMIUM I PRODUCED FROM CALLING ON INCOMPLETE SUBMISSIONS.
- SET UP 114 PRODUCTION CALLS WITH AGENTS FOR ACCOUNT EXECUTIVES.
Legal Assistant
Fidelity National
03.2017 - 05.2018
- ASSISTING LAWYERS BY RESEARCHING LEGAL PRECEDENT, INVESTIGATING FACTS, OR PREPARING LEGAL DOCUMENTS.
- DIRECT AND COORDINATE LAW OFFICE ACTIVITY.
- GATHER AND ANALYZE RESEARCH DATA, SUCH AS STATUTES, DECISIONS, AND LEGAL ARTICLES, CODES, AND DOCUMENTS.
Education
BACHELOR OF ARTS - GRAPHIC DESIGN EMPHASIS
ARKANSAS TECH UNIVERSITY
05.2017
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- New business opportunities
- Customer relations
- Territory management
- Customer relationship management (CRM)
- Sales quota achievement
- Business development and planning
- Sales strategies
- Strong relationships
- Goals and performance
- Sales expertise
- Contract negotiation
- Business development
Timeline
Account Executive
Nextiva
08.2025 - Current
Creative Director
Leila Parnian
10.2023 - Current
Client Manager
Medical Solutions
04.2021 - 10.2023
Account Manager
TEKsystems
09.2020 - 04.2021
Technical Recruiter
TEKsystems
02.2020 - 09.2020
Account Executive
Markel Corp
08.2018 - 02.2020
Engagement Specialist
Markel Corp
05.2018 - 08.2018
Legal Assistant
Fidelity National
03.2017 - 05.2018
BACHELOR OF ARTS - GRAPHIC DESIGN EMPHASIS
ARKANSAS TECH UNIVERSITY