Colleen E. Sea
Fresno,CA
Summary
Accomplished in leading therapy teams at First Steps Recovery, I excel in creating inclusive environments and enhancing team performance through effective coaching and feedback. Skilled in both DBT techniques and fostering empathy, my approach has significantly improved patient outcomes. Expertise in therapy delivery and patient monitoring underscores my commitment to excellence in psychiatric care. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Out Patient Therapy Team Manager
First Steps Recovery
Clovis, CA
02.2021 - Current
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Coordinated with other departments to ensure seamless project integration and timely completion of objectives.
- Set goals for performance and deadlines to comply with company plans and vision.
- Created and managed budgets for travel, training, and team-building activities.
- Delegated work to staff, setting priorities and goals.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Fostered an inclusive team culture, promoting diversity and encouraging innovative ideas.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
- Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
SUD Case Manager
First Steps Recovery
Clovis, CA
02.2021 - 02.2025
- Monitored client progress through regular follow-up contacts.
- Participated in professional development activities related to case management best practices.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Utilized case management software and databases for efficient information tracking.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted individuals with eligibility for available benefits.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Facilitated group sessions and workshops for clients on various topics.
SUD Case Manager
The LightHouse Recovery
Fresno, CA
04.2019 - 01.2020
- Organized group activities to provide socialization opportunities for clients.
- Monitored client progress through regular follow-up contacts.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Facilitated group sessions and workshops for clients on various topics.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Education
Master of Science - Social Work
Campbellsville University
Campbellsville, KY05-2022
Bachelor of Science - Social Work
Fresno Pacific University
Fresno, CA07-2020
Associate of Science - Social Sciences
Fresno City College
Fresno, CA08-2018
Ph.D. - Social Work
Capella University
Minneapolis, MNSkills
- Service referral coordination
- Group therapy coordination
- Documentation requirements
- One-on-one sessions
- Group therapy facilitation
- Diagnostic evaluation
- Disorder diagnosis
- Compliance requirements
- One-on-one support
- Electronic charting
- Progress evaluations
- Psychodynamic therapy
- Existential therapy
- Psychoeducation
- Family therapy
- Multicultural competence
- Empathy development
- Community education
- Therapy delivery
- Progress assessment
- Therapeutic plans
- Self-care promotion
- Group facilitation
- DBT techniques
- Patient monitoring
- Motivational interviewing
- Patient documentation
- Treatment Planning
- Client relations
- Client confidentiality
- CBT techniques
- Psychiatric evaluation
Certification
- ASW through the Board of Behavioral Science
Accomplishments
- Magna Cum Laude
Timeline
Out Patient Therapy Team Manager
First Steps Recovery
02.2021 - Current
SUD Case Manager
First Steps Recovery
02.2021 - 02.2025
SUD Case Manager
The LightHouse Recovery
04.2019 - 01.2020
Master of Science - Social Work
Campbellsville University
Bachelor of Science - Social Work
Fresno Pacific University
Associate of Science - Social Sciences
Fresno City College
Ph.D. - Social Work
Capella University
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