Collenna Franco
San Jose,CA
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sutter Health - Pulmonary Dept
Mountain View, California
12.2019 - Current
- Preceptor for the department training students, new hires, and floats
- EPIC super user
- BLS/CPR certified
- Supported healthcare providers during patient examinations and procedures.
- Managed appointment scheduling and follow-up calls to enhance efficiency.
- Maintained a clean, organized clinical environment to ensure safety.
- Prepared examination rooms with essential medical supplies and equipment.
- Assisted patients by answering questions and providing necessary information.
- Collaborated with team members to facilitate smooth daily clinic operations.
- Took vital signs and patient histories to assist physicians with patient care.
- Prior authorizations using cover my meds
- Procedure scheduling with hospital
Medical Assistant
Concentra Urgent Care
San Jose, California
06.2015 - 12.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Utilized EMR systems for documentation of patient visits and treatments provided.
- Supported patients during their visits by answering questions and providing information.
- Administered injections, medications and treatments as directed by the physician.
- Venipunctures
- Collected samples such as Flu and Strep from patients for laboratory testing
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted Electrocardiograms (EKGs), spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Conducted electrocardiograms (EKG)
- COHC Certified
- Drug and Alcohol testing (urine & hair)
Education
Medical Assistant -
Center For Employment Training
San Jose, CA05-2015
High School Diploma -
James Lick High School
San Jose05-2013
Skills
- EPIC charting/Superuser
- Microsoft outlook, word, and Excel
- Medical documentation
- Communication skills
- Time management
- Team collaboration
- Problem solving
- Multitasking
- Flexible and adaptable
Certification
- Medical Assistant Certificate
- CPR/BLS
Timeline
Medical Assistant
Sutter Health - Pulmonary Dept
12.2019 - Current
Medical Assistant
Concentra Urgent Care
06.2015 - 12.2019
Medical Assistant -
Center For Employment Training
High School Diploma -
James Lick High School