Collett Ziegmann

• Developed creative marketing strategies to promote brand awareness and visibility.
• Conducted on-site product demonstrations and sampling activities.
• Organized events, such as music festivals, trade shows and sports tournaments, to increase public exposure of the brand.
• Attended trade shows, conferences, and other marketing events as a representative of the company.
• Distributed flyers, brochures, and other materials at promotional events.
• Conducted market research surveys to gather information about target audiences.
• Researched competitors' activities in order to stay ahead of trends in the marketplace.
• Maintained an up-to-date knowledge base on current industry developments.
• Provided customer service support during promotional events or when needed.
• Ensured compliance with relevant laws concerning advertising standards.
• Promoted positive company image through superior customer service experiences.
• Conversed with customers to share information about products and services.
• Increased client profits by establishing strong brand representation through face-to-face marketing.
• Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
• Recommended, selected and helped locate merchandise based on guest needs and desires.
• Operated point-of-sale system to complete sales transactions.
• Leveraged smartphones, tablets and CRM systems to manage and document daily activities.
• Maintained inventory integrity and accuracy to protect company assets.
• Delivered public demonstrations for crowds at stores, trade shows and conferences.

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• Assisted guests with check-ins and check-outs in a timely manner.
• Provided assistance to guests throughout their stay.
• Resolved guest complaints in a professional manner.
• Processed payments for room charges, taxes, and other incidentals as required.
• Maintained accurate records of all transactions within the hotel software system.
• Performed daily cashiering duties including balancing accounts at end of shift.
• Promoted loyalty programs to encourage repeat business.
• Organized special requests such as wake up calls, extra pillows, cribs.
• Worked with housekeeping and maintenance staff to address and resolve building and room issues.
• Arranged special accommodations for guests to enhance visitor experiences.
• Facilitated successful front desk operations for high-volume hotel.
• Issued room keys to guests upon check-in and answered questions regarding proper use.
• Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Transmitted information or documents to customers through email, mailings or facsimile machine.
• Arranged for translators and other special services for guests.
• Scheduled space or equipment for special programs, meetings and conferences.
• Arranged for tours and expeditions, setting accommodations, transportation, equipment and medical personnel availability.
• Maintained client accounts by obtaining, recording and updating personal and financial information.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Monitored vital signs including blood pressure, temperature and pulse rate.
• Administered prescribed medications on a timely basis following care plan instructions.
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Educated families about available resources for home health care services in the local community.
• Developed plans for respite care when needed based on availability of family members or other caregivers.
• Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
• Supported bathing, dressing and personal care needs.
• Maintained clean and well-organized environment for client happiness and safety.
• Improved patient outlook and daily living through compassionate care.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Encouraged residents to participate in activities of daily living to enhance personal dignity.
• Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
• Assisted clients with maintaining good personal hygiene.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Recorded client status progress and challenges in logbooks and reports.
• Monitored clients' activity levels and helped prevent sedentary behavior.

• Assisted in the development of marketing materials for student organizations.
• Provided guidance and support to fellow students on academic issues.
• Participated in a variety of campus events, such as career fairs, lectures, and workshops.
• Compiled data from surveys to assess student satisfaction levels.
• Collaborated with peers to develop innovative solutions for educational challenges.
• Provided feedback to professors regarding their teaching methods.
• Gave presentations on current topics relevant to the curriculum.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.