Collette Balkwill
Morrisville,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Cashier
The Home Depot
04.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Childcare Manager
Retro Fitness
11.2015 - 07.2018
- Ran Childcare center at local gym by managing schedules, employee relations, and communications with department and gym management
- Monitored member check-in to ensure childcare was paid for
- Ordered and maintained all craft and cleaning supplies
Human Resources Coordinator
TGM Fitness
01.2010 - 11.2013
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Office Assistant
Desert Polymer Flooring
08.2010 - 10.2013
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
Office Manager
Melissa Morgan Fine Art
11.2007 - 11.2008
- Managed, updated, and maintained artwork database.
- Photographed, catalogued, and consigned all new and existing artwork.
- Home staging.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Corporate Marketing Coordinator
SC Design, Inc
11.2002 - 11.2007
- Managed and updated the company's proprietary software/database, MAGIC
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records
- Entered data, generated reports, and produced tracking documents.
- Negotiated product pricing with vendors based on sales activity.
- Assisted in the selection of approved products for seven company showrooms.
- Created powerpoint presentations for potential clients.
Education
Bachelor of Arts - Business Administration/Speech Communication
San Jose State University
San Jose, CANo Degree - Early Childhood Education
Western Governors University
Salt Lake City, UTSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Recordkeeping
- Maintains confidentiality
- New employee orientations
- HR Policies Compliance
- Microsoft Office and Docusign
- Time management skills
- Reliability and punctuality
- Cash Handling
Timeline
Cashier
The Home Depot
04.2023 - 03.2024
Childcare Manager
Retro Fitness
11.2015 - 07.2018
Office Assistant
Desert Polymer Flooring
08.2010 - 10.2013
Human Resources Coordinator
TGM Fitness
01.2010 - 11.2013
Office Manager
Melissa Morgan Fine Art
11.2007 - 11.2008
Corporate Marketing Coordinator
SC Design, Inc
11.2002 - 11.2007
Bachelor of Arts - Business Administration/Speech Communication
San Jose State University
No Degree - Early Childhood Education
Western Governors University
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