Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
Linden
Las Vegas, NV
10.2021 - 03.2023
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Quality Control Inspector
DHL
Las Vegas, NV
01.2020 - 09.2021
Quality control inspectors check the quality of incoming and outgoing materials or products for a company, as well as the production procedures. This job involves tasks such as running tests, keeping a record of defects, analyzing products, and overseeing procedures.
Machine Operator
Kens Foods
Las Vegas, NV
03.2018 - 01.2020
Assist with the installation of equipment and help maintain it by performing periodic tests and repairs. Operating the machine making sure product is properly filled.
Warehouse Associate
Ken's Foods
Las Vegas, NV
01.2018 - 03.2019
Process, package and ship orders accurately. Organize stocks and maintain inventory. Inspect products for defects and damages. Examine ingoing and outgoing shipments. Organize warehouse space. Receive, unload and place incoming inventory items appropriately Check, verify and fill customer invoices.
RF Scanner Picker/ Packer
Quay Australia
Los Angeles, CA
10.2016 - 12.2018
Prepared orders by processing requests and supply orders. Pulling materials, packing boxes, placing orders in delivery area, keeping pulling equipment clean, mark and label containers, measure, weight and count product and materials, using RF scanners to ensure that all orders and inventory are accurately tracked. Inventory control count miss pack items.
Education
High school or equivalent -
Alain Leroy Locke High School
Cosmetology
Avalon Institute
08-2024
Skills
Time management
Customer Service
Dispute resolution
Dependability
Positive
Attention to detail
Machine Operator
Data Entry
Materials Handling
Microsoft Word
Quality Inspection
Quality Control
Customer/Client relations
Administrative support
Licensed cosmetologist
Professionalism and ethics
Personal Information
Work Permit: Authorized to work in the US for any employer