Work Preference
Overview
Summary
Skills
Technology
Work History
Certification
Education
Work Availability
Timeline
COLLETTE LEZAMA

COLLETTE LEZAMA

Executive Assistant
Tampa,FL
"Leaders are like eagles, they don't flock... you find them one at a time." While this may be true, I believe that a leader is more like a duck. Do you want to know why? Please invite me for an interview and I will explain.
Collette Lezama

Work Preference

Desired Job Title

Executive AssistantCaregiver for Family Member after StrokeExecutive AssistantExecutive Assistant

Work Type

Full Time

Location Preference

HybridRemoteOn-Site

Important To Me

Company CultureWork-life balanceWork from home optionPaid time off401k matchPersonal development programsHealthcare benefitsPaid sick leaveStock Options / Equity / Profit SharingTeam Building / Company RetreatsCareer advancement

Overview

9
9
years of professional experience

Summary

Dynamic Executive Assistant with over nine years of proven track record of enhancing the success of C-level executives across diverse industries, including healthcare, digital, food retail, behavioral health, manufacturing, and consulting. Possessing a high level of confidentiality and expertise in building strong relationships and maintaining productive partnerships while delivering exceptional administrative support to achieve professional goals. Core competencies include relationship building, workflow optimization, mentoring, and navigating ambiguity in high-pressure environments. Recognized for a proactive mindset, sound judgment, and a commitment to continuous improvement, consistently delivering well-organized precision in managing high-volume workloads amidst rapid change.

Skills

C-Suite Executive Administrative Support

Calendar Management

Travel Coordination

Expense Reporting

Project Management

Global Meeting/Conference Coordination/Planning

Critical Thinking

Onboarding Coordination

Problem-Solving

Time Management

Resourceful

Board Minutes

Technology

Microsoft Office Software Suite

Microsoft Outlook

Concur

Zoom 

Slack

Adobe Acrobat

DocuSign

Work History

Executive Assistant

Suncoast Center
St. Petersburg, Florida
11.2024 - Current
  • Prepared 36 leadership meeting agendas, documented detailed minutes, and tracked action items for monthly and quarterly sessions, including Board of Trustees and Audit Committee.
  • Directed 4 complex executive calendars, coordinated meetings, arranged travel for 9 teams, and processed detailed expense reports, ensuring compliance with healthcare regulations.
  • Spearheaded project management initiatives, organizing, prioritizing, and tracking cross-departmental projects to support goals in mental health and substance use services.
  • Provided high-level administrative support to the CEO, President, and 3 C-suite executives, ensuring seamless day-to-day operations within a fast-paced behavioral health organization.
  • Supported Quality Improvement Committee and Managers’ Meetings, ensuring follow-through.
  • Co-led the Social Committee, designing and implementing staff engagement programs to improve morale, enhance collaboration, and support retention in a high-stress environment.
  • Drafted and proofread internal and external communications, while maintaining and updating Policy & Procedure manuals and HR documentation in alignment with industry regulations.
  • Developed and maintained tracking systems for departmental updates, community and board relations, staff time-off management, and financial department overtime, improving efficiency.

Executive Assistant

McKinsey & Company
St. Petersburg, FL
11.2017 - 04.2023
  • Supported an 89-client portfolio and 18 client teams by providing comprehensive support to associate partners in delivering exceptional client service, ensuring smooth interactions.
  • Orchestrated approximately 200+ biannual performance management meetings, proactively resolving scheduling conflicts while promoting work-life balance for leadership and staff.
  • Assisted 4 associate partners, 1 director, and 17 managers in achieving business objectives.
  • Provided support for the McKinsey Transformation and McKinsey Academy initiatives, which influenced client business models, sector strategies, cultural alignment, and digital transformation.
  • Scheduled and coordinated meetings, workshops, and client-facing events, managing complex calendars and logistics to optimize efficiency and stakeholder satisfaction.
  • Streamlined professional development initiatives / pathways, supporting promotions from Engagement Managers to Associate Partners and ultimately to Partners.
  • Facilitated effective communication across teams and clients, ensuring timely follow-up on action items, maintaining accountability, and reinforcing organizational objectives.

Executive Assistant

Custom Manufacturer & Engineering (CME)
St. Petersburg, FL
10.2016 - 07.2017
  • Oversaw 4 complex executive calendars, coordinating meetings, travel arrangements, and accommodations to optimize leadership efficiency and cross-functional collaboration.
  • Generated 49 reports and presentations on weekly, monthly, quarterly, and annual cycles, supporting informed decision-making for internal and external stakeholders.
  • Provided high-level support to the CEO, President, HR, and Legal departments, maintaining legal and proprietary records, patent archives, organizational charts, and company directories.
  • Led project management initiatives through strategizing, prioritizing, and organizing tasks using tools such as Gantt charts, ensuring the accuracy and accessibility of a wide range of data.
  • Steered timely project completion while coordinating travel, submitting expense reports, and streamlining recruitment processes, interviews, onboarding, offboarding, and mentoring.
  • Revamped and updated employee handbooks to ensure OSHA compliance, and coordinated compliance training, reinforcing regulatory adherence and operational efficiency.
  • Contributed to operational improvements and enhanced employee experience through active participation in the Rapid Improvement Program committee, identifying cost efficiencies.

Certification

Institute of Executive Assistants and Administrators (IEAA). Certificate, Board Minutes Taking

Education

Master of Science - Business Management & Leadership

Argosy University, Tampa

Associate of Arts - Major: Fine Arts, Minor: Psychology

University of Florida, Gainesville

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Assistant - Suncoast Center
11.2024 - Current
Executive Assistant - McKinsey & Company
11.2017 - 04.2023
Executive Assistant - Custom Manufacturer & Engineering (CME)
10.2016 - 07.2017
University of Florida - Associate of Arts, Major: Fine Arts, Minor: Psychology
Argosy University - Master of Science, Business Management & Leadership
COLLETTE LEZAMAExecutive Assistant
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