Collette Swaby

Managed all maintenance requests from tenants in a timely manner.

Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria. Analyzed market conditions regularly to identify opportunities for improving operational efficiency. Established policies regarding tenant relations and enforcement of rules and regulations within the properties. Processed evictions when necessary in accordance with state laws and procedures.

Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards. Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources. Advised owners on potential improvements or investments that could increase the value of their properties.

Giving compassionate care and monitoring well being of the
children. Thorough understanding of providing affection, safety and
permanence in the care of children. In-depth knowledge of directing
children and youth in eating, resting and hygiene. Gave children positive
reinforcement. Distributed quarterly progress assessments and milestone reports to each parent. Familiarized parents with center's policies, regulations, fees and curriculum. Supported children's emotional and social development by adapting communication tactics for differing client needs.

Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.

Prepared reports on student performance for administrators.

Helped maintain a safe and orderly learning environment.

Handled cash and check deposits with 100% accuracy. Balanced
currency, coin, and checks in cash drawers. Managed cash and check deposits and withdrawals. Prepared and verified cashier's checks. Achieved exemplary remarks on add-on product sales based on
account. Verified accuracy of customer deposits and checks. Resolved problems or discrepancies concerning customers' accounts. Entered customers' transactions into the system to record transactions
with precision. Identified fraudulent checks or cash and make report to the appropriate departments. Balanced general ledgers, performed clerical work, and provided excellent customer service to clients as well as coworkers.

As the manager I did general administration of the property and
performing related management functions with the daily operations of
the property. Handle all telephone inquiries, setting appointments,
showing and renting units, processing the move-ins, setting up leases,
and handling move-outs. Active in conducting move- in and move-out
inspections of units to determine applicable charges for damages,
conducting inspections to determine market readiness and
implementing high quality standards of cleanliness and aesthetic
appearance. Post rent payments and prepare bank deposits.

Managed all maintenance requests from tenants in a timely manner.

Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.

Established policies regarding tenant relations and enforcement of rules and regulations within the properties.

Processed evictions when necessary in accordance with state laws and procedures.

Established indoor and outdoor safe play environments for toddler-age children. Taught children foundation skills such as colors, shapes and letters. Enhanced sensory abilities by giving children access to numerous textures and shapes. Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies. Controlled classroom environments with clearly outlined rules and positive reinforcement techniques. Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.

Periodically reviewed the existing policies and procedures and made recommendations to improve security. Monitored entire facility using CCTV while simultaneously performing dispatch duties. Exceeded the target
customer satisfaction with condo association. Oversaw a weekly meeting
to identify residents demand patterns & customer feedback. Answer phone calls direct realtors and guest to the facility amenities. Receive packages and log in each guest and or vendor that enters the facility. Periodically reviewed the existing policies and procedures and made recommendations to improve security. Monitored entire facility using CCTV while simultaneously performing dispatch duties.

Packed the purchased merchandise and transported to the customers
vehicle. Addressed customer queries to maximize customer satisfaction.
Explained the customers the utility and care of the products. We zoned our areas make sure all products are in stock. Updated signage to reflect current prices and help promote target merchandise. Verified invoices against delivered merchandise to check shipment accuracy. Prepared products for sales floor by adding tags and readying pallets or restocking. Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.