Collette Timms
Little Falls,NJ
Summary
Passionate Patient Care Technician dedicated to responding to patients with promptness and empathy. Diligent and focused with almost two years of experience in hospital settings. Excellent decision-making, time management and communication capabilities well-honed in with high-performance healthcare teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Chilton Medical Center - AHS
Pompton Plains, NJ
12.2020 - Current
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Monitored and charted fluid intake and output to stay current on patient conditions.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Collected lab specimens in adherence with safety protocols for patient tests.
- Secured qualified assistance for patient emergencies to optimize outcomes
Customer Service Supervisor
Bob's Stores Footwear & Apparel
Totowa, NJ
06.2016 - 06.2020
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
- Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
- Created a training video to guide other stores how to promote a new paid membership program based on the method I created that lead my store to sign up the most customers chain wide.
Education
Bachelor of Science - Nursing
Willliam Paterson University
Wayne, NJ05.2022
Skills
- Broad medical terminology knowledge
- Clinical training
- Infection control standards
- Flexible
- Cultural awareness and sensitivity
- Patient positioning understanding
- Mobility assistance
- Patient relations
Research
- Author of systematic review of literature study titled "Factors Contributing to Burnout in Nursing"
- Quality improvement project on medial surgical unit
Certification
- American Heart Association, BLS Certified
- Experienced with EPIC charting system
Timeline
Patient Care Technician
Chilton Medical Center - AHS
12.2020 - Current
Customer Service Supervisor
Bob's Stores Footwear & Apparel
06.2016 - 06.2020
Bachelor of Science - Nursing
Willliam Paterson University
- American Heart Association, BLS Certified
- Experienced with EPIC charting system
Similar Profiles
Manolito BallenerManolito Ballener
Cardiac Cath Lab/Registered Nurse, Interventional Radiology at Chilton Medical Center - AHSCardiac Cath Lab/Registered Nurse, Interventional Radiology at Chilton Medical Center - AHS
Laisa ColonLaisa Colon
Patient Financial Counselor at Chilton Medical Center - AHSPatient Financial Counselor at Chilton Medical Center - AHS
Alyson PirozzoloAlyson Pirozzolo
Registered Nurse at Lexington Medical CenterRegistered Nurse at Lexington Medical Center