Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
COLLETTE  WATT-CUNNINGHAM

COLLETTE WATT-CUNNINGHAM

Administrator
Roseville,CA
The supernatural is the natural not yet explained.
Elbert Hubbard

Summary

POLICY DESIGN | RECRUITMENT | CAREER COACH PROFILE Career Objective: HR Professional Insightful, confidential Executive, Administrative and Human Resource professional with over twenty years of experience. Committed to playing a vital role in administrative management. Harness exceptional ability to develop policies to improve operations, respond effectively in critical situations, intuitively seeking to improve processes while delivering quantifiable results. Offers perceptive communication skills reinforced with a personable, approachable demeanor and unwavering professional integrity. Exhibits resourceful problem-solving capabilities and excelling in environments that call for initiative, flexibility and commitment. Conversant with various computer applications and systems. Incisive negotiator, a builder of people and productive teams. Operates on a foundation of trust and communication, treating people with respect and dignity. Strategically-oriented leader - leads from the front and expects the highest standards of personal and professional performance for the success of the company. Proven track record for evaluating, analyzing and writing policies and procedures to ensure stakeholder satisfaction. Catalyst for creating and implementing a records management system. Quantifiable successes in the implementation of a birthday club which boosted morale and improved team cohesiveness.

Overview

14
14
years of professional experience

Work History

CEO/MANAGING DIRECTOR

Absolutely Clean Janitorial & Placement Services
01.2017 - Current

SENIOR SECRETARY

Betting Gaming & Lotteries Commission
12.2022 - 05.2023
  • Designed and conducted Job Analysis to inform Job Descriptions
  • Harnessed a natural aptitude for recruiting the right mix of people
  • Developed and facilitated customer service training
  • Developed assessment tests for various positions in different industries
  • Called upon to conduct coaching and counseling sessions with team members at various levels:
  • Improved employee work relations
  • CONTINUED, Identified gaps in service levels and provided customer service training to fill the gaps resulting in more satisfied customers and profitability
  • Implemented time and attendance system improving accountability
  • Assisted in the development of an Employee Handbook serving as a guide for all employees
  • Orientated employees on the company’s procedures and policy
  • OPERATIONAL
  • Successfully developed, coordinated and implemented departmental programs in accordance with the FAA Act and Auditor General’s guidelines
  • Used initiative to set deadlines in order to acquire reports on status of projects which impacted operational & strategic plans
  • Reduced pilfering of companies goods by 30%
  • Implemented a computerized filing system which reduced inefficiencies by 60%
  • PROJECT, Descriptions: Developed and conducted job analysis using observation as a methodology for medical doctors
  • Findings were presented to the Board of UWI School of Medicine.

MANAGEMENT CONSULTANT

Active Gear Limited
01.2017 - 05.2023

HR CONSULTANT/ BRAND AMBASSADOR

Cherish Premium Sanitary Napkins
05.2018 - 12.2022

ADMINISTRATIVE OFFICER

Caribbean Graduate School Of Theology
06.2020 - 05.2021

HUMAN RESOURCES OFFICER

Caribbean Maritime University
06.2019 - 12.2019

HR ASSISTANT

Jamaica Deposit Insurance Corporation
05.2017 - 11.2017

ADMINISTRATIVE ASSISTANT

Bank of Jamaica
01.2013 - 11.2016

EXECUTIVE ASSISTANT

St. Catherine Co, operative Credit Union
11.2012 - 02.2013

HUMAN RESOURCE SPECIALIST

Job Solutions Jamaica Limited
01.2011 - 01.2012

STOREKEEPER/TIMEKEEPER

E. Pihl & Son Jamaica
01.2010 - 01.2011

Caregiver

Grace Garden Senior Care
08.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

Bachelor of Science - MANAGEMENT STUDIES, Human Resource Management

Northern Caribbean University, Jamaica
08.2010

Skills

  • Budget Development
  • Office & Facilities Management
  • Negotiation & Communication Skills
  • Job Analysis
  • Recruitment
  • Payroll
  • Training
  • Stakeholder Management
  • Policy Writing
  • Team Development
  • Product Ambassador
  • Records Maintenance
  • Meal Planning and Preparation
  • Medication Administration
  • Time Management
  • Patient Management
  • Dependable and Responsible
  • Activities of Daily Living Assistance
  • Remote Video Conferencing
  • Word Processing
  • Proper Staffing
  • Personal Care Assistance
  • Bathing and Dressing
  • Medical Reminders
  • Cook Healthy Meals

Affiliations

CERTIFICATE, CERTIFIED ADMINISTRATIVE PROFESSIONAL, 2003 CERTIFICATE, CERTIFIED PROFESSIONAL SECRETARY, 2002 International Association of Administrative Professionals

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Caregiver - Grace Garden Senior Care
08.2023 - Current
SENIOR SECRETARY - Betting Gaming & Lotteries Commission
12.2022 - 05.2023
ADMINISTRATIVE OFFICER - Caribbean Graduate School Of Theology
06.2020 - 05.2021
HUMAN RESOURCES OFFICER - Caribbean Maritime University
06.2019 - 12.2019
HR CONSULTANT/ BRAND AMBASSADOR - Cherish Premium Sanitary Napkins
05.2018 - 12.2022
HR ASSISTANT - Jamaica Deposit Insurance Corporation
05.2017 - 11.2017
CEO/MANAGING DIRECTOR - Absolutely Clean Janitorial & Placement Services
01.2017 - Current
MANAGEMENT CONSULTANT - Active Gear Limited
01.2017 - 05.2023
ADMINISTRATIVE ASSISTANT - Bank of Jamaica
01.2013 - 11.2016
EXECUTIVE ASSISTANT - St. Catherine Co, operative Credit Union
11.2012 - 02.2013
HUMAN RESOURCE SPECIALIST - Job Solutions Jamaica Limited
01.2011 - 01.2012
STOREKEEPER/TIMEKEEPER - E. Pihl & Son Jamaica
01.2010 - 01.2011
Northern Caribbean University - Bachelor of Science, MANAGEMENT STUDIES, Human Resource Management
COLLETTE WATT-CUNNINGHAMAdministrator