Summary
Work History
Education
Skills
Timeline
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Collie Hall

Virgie

Summary

CDL professional with focus on safety and efficiency. Proven ability to handle various driving conditions and navigate routes effectively. Strong team player with commitment to meeting deadlines and maintaining high operational standards. Known for adaptability and reliability in dynamic environments. Skilled in vehicle maintenance, route planning, and regulatory compliance.

Work History

Service Technician

McCoy Motorsports
02.2020 - 06.2025
  • Ensured optimal vehicle performance by diagnosing mechanical issues effectively.
  • Enhanced motorsport vehicle reliability and safety through routine maintenance and repairs.
  • Streamlined service workflows, significantly improving efficiency in service delivery.
  • Fostered skill development by training junior technicians in equipment handling.
  • Provided tailored solutions to customer concerns, boosting satisfaction and loyalty.
  • Maintained compliance by accurately documenting service records and quality control checks.

Service Technician

Indian Motorcycle
02.2018 - 05.2019
  • Reduced vehicle servicing turnaround time by improving workshop organization initiatives.
  • Communicated technical information clearly, enhancing client understanding of equipment features.
  • Boosted customer satisfaction by providing prompt and effective service for technical issues.
  • Increased first-time fix rates through thorough diagnostics before repairs or replacements.
  • Minimized equipment downtime by performing regular maintenance checks and resolving issues.
  • Received positive customer feedback, reflecting commitment to high-quality service delivery.

Operations Manager

Crothall Healthcare Environmental Services
11.2016 - 05.2019
  • Enhanced operational efficiency by streamlining waste management processes and ensuring compliance.
  • Oversaw daily operations, maintaining quality standards and timely service delivery.
  • Developed training programs that improved staff performance and promoted environmental best practices.
  • Implemented cost-saving measures, reducing expenses while ensuring service quality remains high.
  • Collaborated with teams to drive improvements and boost customer satisfaction metrics.
  • Supervised staff compliance with company policies, fostering accountability and performance improvements.

Sales Associate

Man O' War Harley
07.2015 - 11.2016
  • Enhanced customer satisfaction by assisting in motorcycle and accessory selection.
  • Achieved sales goals through collaboration with team, boosting store performance.
  • Ensured seamless transactions by accurately processing sales using POS systems.
  • Increased product knowledge to effectively engage customers with Harley-Davidson offerings.
  • Identified merchandising trends by analyzing customer feedback, optimizing sales strategies.
  • Encouraged repeat business by building strong customer relationships and providing support.

Service Technician

Lexington Motorsports
01.2013 - 07.2015
  • Ensured seamless system integration by collaborating with team members on installations.
  • Provided critical on-call support, minimizing service interruptions during emergencies.
  • Enhanced equipment performance through tailored calibration processes for client needs.
  • Boosted client retention by addressing concerns promptly and communicating effectively.
  • Evaluated systems using checklists, documenting issues for future reference.
  • Delivered detailed service reports, recommending future maintenance for clients.

Service Manager

Yamaha of Pikeville
06.2008 - 12.2011
  • Ensured exceptional customer satisfaction by overseeing daily operations effectively.
  • Enhanced workflow efficiency through successful implementation of process improvements.
  • Trained staff on best practices to improve service delivery and customer interactions.
  • Optimized service team performance by managing scheduling and resource allocation.
  • Identified trends from customer feedback to initiate necessary corrective actions.
  • Streamlined parts availability by collaborating with sales and inventory teams.

Education

High School Diploma -

Shelby Valley High School
Pikeville

Electrical Lineman/CDL - Electrical Lineman/CDL

Big Sandy Technical Community College
Paintsville, KY
12-2025

Skills

  • Unrestricted Class A driver
  • Vehicle inspections
  • Equipment maintenance
  • Transportation safety
  • Accurate record keeping
  • Clean MVR
  • Commercial driving

Timeline

Service Technician

McCoy Motorsports
02.2020 - 06.2025

Service Technician

Indian Motorcycle
02.2018 - 05.2019

Operations Manager

Crothall Healthcare Environmental Services
11.2016 - 05.2019

Sales Associate

Man O' War Harley
07.2015 - 11.2016

Service Technician

Lexington Motorsports
01.2013 - 07.2015

Service Manager

Yamaha of Pikeville
06.2008 - 12.2011

High School Diploma -

Shelby Valley High School

Electrical Lineman/CDL - Electrical Lineman/CDL

Big Sandy Technical Community College

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Collie Hall