Collin Brown
Huntsville,AL
Summary
Customer-oriented Sales Representative with 5 years of experience boosting sales and improving shopper experiences. Skilled in arranging displays to effectively reach target audiences, I have a proven track record as a time-tested product salesperson. Collaborative worker providing support to other areas of the sales floor as needed. Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Expertise in recruiting reliable staff and assistants to foster a unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management, maintaining a positive perception of the program and expanding competitive opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hockey Coach
NAHA Hockey
08.2021 - Current
- Designed on-ice practice plans based on team deficiencies and knowledge of upcoming competitor strategies
- Delegated assignments to assistant coach and team manager to meet demands of Huntsville Chargers hockey team
- Represented team to league, players and general public
Sales Representative
Mondelez International
09.2018 - Current
- Reported on sales transactions and expenses accurately
- Investigated and resolved reported customer issues for improved customer satisfaction
- Remained up to date on current offerings and company processes
- Responded quickly to customer concerns or requests within target timeframes
- Determined customers' needs based on sales calls and face-to-face meetings
- Exceeded sales objectives to capture new leads and customers
- Conferred with managers to develop methods and procedures to increase sales and promote business
- Trained new employees on company customer service policies and service level standards
- Built relationships with customers to increase likelihood of repeat business
- Stocked and replenished merchandise according to store merchandising layouts
- Satisfied customers through efficient payment processing and delivery coordination
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections
- Exceeded quotas frequently with continuous product pushes and attention to customer needs
- Handled stressful situations professionally and multitasked with ease
Education
Associate in Science (A.S.) -
Calhoun Community College
Huntsville, Alabama03.2022
Skills
- Management
- Customer retention
- Strategic planning
- Proposal development
- Competitor research
- New business expansion
- Problem-solving
- Sales consultation
- Strong communication
- Territory cultivation
- Account servicing
- Relationship building
- Customer service
Volunteer Experience
Hockey Coach, NAHA Hockey, Huntsville, Alabama, 08/01/21, Current, Designed on-ice practice plans based on team deficiencies and knowledge of upcoming competitor strategies., Delegated assignments to assistant coach and team manager to meet demands of Huntsville Chargers hockey team., Represented team to league, players and general public.
Certification
Fundamentals of digital marketing
Timeline
Hockey Coach
NAHA Hockey
08.2021 - Current
Sales Representative
Mondelez International
09.2018 - Current
Associate in Science (A.S.) -
Calhoun Community College
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