Collin Cobb
Purvis
Summary
Dynamic hospitality professional with extensive experience at Cook-Out Restaurants, excelling in guest relations management. Proven track record of enhancing customer satisfaction through exceptional service and effective communication. Skilled in maintaining high hygiene standards and optimizing operational efficiency, ensuring a memorable dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server/Waiter
Harbor Bar&Grill
06.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assistant Manager
Cook-Out Restaurants
02.2024 - 08.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server
Chili's Bar and Grill
01.2022 - 02.2024
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Server/Waiter
Longhorn Steakhouse
11.2022 - 06.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
No Degree - Pre-Law
Jones County Junior College
Ellisville, MS05-2026
High School Diploma -
Petal High School
Petal, MS05-2022
Skills
- Table resetting
- Order delivery practices
- Daily specials memorization
- Team member support
- Guest relations management
- Wine service
- Hospitality service expertise
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server/Waiter
Harbor Bar&Grill
06.2025 - Current
Assistant Manager
Cook-Out Restaurants
02.2024 - 08.2024
Server/Waiter
Longhorn Steakhouse
11.2022 - 06.2023
Server
Chili's Bar and Grill
01.2022 - 02.2024
No Degree - Pre-Law
Jones County Junior College
High School Diploma -
Petal High School
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