Summary
Overview
Work History
Education
Skills
Timeline
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Collin DeVincent

Perrysburg,OH

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at Chilis Bar & Grill. Excelled in guest engagement and suggestive selling, significantly increasing sales. Skilled in safe food handling and adept at fostering positive customer relationships. Proven track record of training staff across multiple roles, ensuring efficient operations and exceptional guest experiences.

Overview

4
4
years of professional experience

Work History

Server

Sylvania Country Club
06.2024 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • I have a good amount of high end regulars who 100% have the money to support any establishment I end up working at

Server/Cook

Chilis's Bar and Grill
02.2024 - 06.2024
  • Built strong relationships with Customers and kept them coming back for more
  • Great at upselling alcohol and menus items, was #2 at upselling
  • Always made sure to help other positions when I wasn’t busy, ie. ToGo, Expo, Host, FoodRunning, and Dishwashing
  • I worked every position in the kitchen and was a prep cook
  • Been a line cook opener, a serving opener, closed as both, and always make sure my shift change work is done

Server/Cook/Dishwasher/Trainer

Chilis Bar & Grill Tamuning
06.2020 - 02.2024
  • I trained people in ToGo, Serving, Expo, Dishwashing, FoodRunning, and line cook
  • Worked every position except bartending
  • Built good relationships with my customers and kept them coming back
  • Helped plan and run events for fundraisers/ran the children’s booths
  • I was a hope captain for our St. Jude’s fundraiser
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Camp Counselor

Encore Show Choir Camp
06.2021 - 06.2023
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Education

Music Education

Bowling Green State University
Bowling Green, OH

Skills

  • Strong Work Ethic
  • Exceptional customer services
  • Guest Engagement
  • Safe Food Handling
  • Menu Memorization
  • Suggestive Selling

Timeline

Server

Sylvania Country Club
06.2024 - Current

Server/Cook

Chilis's Bar and Grill
02.2024 - 06.2024

Camp Counselor

Encore Show Choir Camp
06.2021 - 06.2023

Server/Cook/Dishwasher/Trainer

Chilis Bar & Grill Tamuning
06.2020 - 02.2024

Music Education

Bowling Green State University

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Collin DeVincent