Collin Dixon
North East,MD
Summary
Detail-oriented Receiving Specialist Clerk with 5 years of receiving experience and excellent coordination skills. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of professional receiving lifecycle. Willing and able to take on special projects and responsibilities to broaden knowledge and help other associates and departments in daily operations. Quick to learn new processes and functions, as well as adaptable and reliable.
Overview
13
13
years of professional experience
Work History
Warehouse Shipping Lead
Bob's Discount Furniture
Aberdeen, Maryland
03.2024 - Current
- Supervised daily shipping operations, and ensured timely order fulfillment.
- Coordinated with inventory management to maintain accurate stock levels.
- Monitored quality control for shipments to ensure product integrity.
- Led team meetings to discuss operational challenges and solutions.
- Collaborated with customer service to resolve shipment-related inquiries.
- Responded quickly to changes in demand by adjusting staffing levels, or reallocating resources.
- Collaborated with other departments to ensure a smooth flow of goods through the supply chain.
- Monitored inventory levels to ensure the availability of stock for customer orders.
- Assigned tasks to warehouse staff based on workload and individual strengths.
- Utilized barcode scanning technology to track items through the warehouse management system.
- Oversaw the loading of trucks, and ensured that shipments were properly secured for transport.
- Loaded and unloaded trailers with care and efficiency.
- Operated forklifts, pallet jacks, and a variety of warehouse mechanical equipment according to safe operating standards.
- Unloaded incoming products off trucks, sorted items in the staging area, and transported items to final storage locations.
- Removed damaged products from outgoing shipments during final inspections.
- Organized, efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- I juggled shift duties, prioritizing immediate tasks to streamline operations.
- Daily usage of SAP to wave in new shipping documents, troubleshoot issues with items picked for customer delivery, and close out of the shipping department.
- Customized existing SAP transactions according to client requirements using screen modifications, menu exits.
- Researched, analyzed and resolved discrepancies related to transactions processed in SAP.
Receiving Lead
Bob's Discount Furniture
Aberdeen, Maryland
08.2022 - 03.2024
- Oversaw receiving operations, and ensured timely processing of incoming shipments.
- Coordinated inventory management and organized storage of received merchandise.
- Inspected incoming products for quality and accuracy against purchase orders.
- Implemented process improvements to enhance workflow efficiency in the receiving area.
- Collaborated with vendors to resolve discrepancies in shipments or product issues.
- Ensured compliance with company policies and safety regulations in receiving procedures.
- Supervised receiving staff by providing direction on daily tasks, and monitoring performance to ensure compliance with established procedures.
- Verified the quantity, quality, and type of items received to ensure accuracy against purchase orders.
- Investigated the causes of overages or shortages in deliveries, and took corrective action to resolve issues quickly.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport, and store goods.
- Daily usage of SAP (EW1 and ER1) to complete the receiving of POs and the stocking process.
- Experience troubleshooting errors for the receiving and stocking process, including resolving warehouse tasks, issues with product codes, and research into the history of individual handling units.
Receiving Specialist Clerk
Bob's Discount Furniture
Aberdeen, MD
12.2021 - 07.2022
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Observed deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Coordinated company records and resources to assist team members with special projects.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Supported cycle counts for inventory recordkeeping.
- Operated forklifts to fill or empty overhead spaces.
- Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
- Lifted materials of varied weights on regular basis.
- Prepared inventory for shipment by attaching tags and labels.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Used bobcats, lift trucks and front-end loaders to move heavy items.
- Labeled packages and pallets to ensure efficient identification of items.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Daily usage of SAP for receiving and shipping processes, including processing warehouse tasks, researching products, and troubleshooting issues with the stocking process and product issues.
- Lead projects using SAP to recode product and rack locations.
- Experience researching items in SAP to resolve issues and cycle items back in.
Receiving Stocker
Bob's Discount Furniture
Aberdeen, MD
01.2018 - 12.2021
- Lifted materials of varied weights on regular basis.
- Inspected items received for damage or other issues.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Moved items to designated warehouse areas.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Operated forklift to move and organize merchandise.
- Operated forklifts to fill or empty overhead spaces.
- Used bobcats, lift trucks and front-end loaders to move heavy items.
- Adhered to workplace safety standards and OSHA regulations.
Receiving Unloader
Bob's Discount Furniture
Aberdeen, MD
12.2016 - 01.2018
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
- Unloaded parcels from truck with care to avoid damage.
- Handled packages safely while unloading and transporting.
- Loaded and unloaded packages from loading dock to trucks.
- Adhered to workplace safety standards and OSHA regulations.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Pro Services Specialist
Lowes Home Improvment
North East, MD
06.2014 - 11.2015
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Trained and mentored new associates on department policies and procedures.
- Put together store's large displays.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Engaged closely with customers to understand product vision and define product strategies.
- Delegated tasks, duties and responsibilities to each team member.
- Held team meetings to discuss project goals, objectives and budgets with fellow team members.
- Provided team members with motivation and coaching.
Cashier
Food Lion
North East, MD
02.2013 - 05.2014
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions and provided store information.
Education
High School Diploma -
North East High School
North East, MD06.2014
Skills
- Spreadsheet development
- Schedule and calendar management
- Customer satisfaction
- Skilled in RF gun usage
- Skilled in SAP
- Peer relationships
- Administrative tasks
- Database management
- Verbal and written communication
- Team collaboration
- Professional and mature
- Safety and compliance
- Training and development
- Forklift certified
- Inventory organization
- Materials handling and transport
- Product verification
- Shipping and receiving
- Training & development
- Microsoft Office
- Friendly, positive attitude
- Team building
- Problem resolution
- Conflict resolution
- People skills
- Organizational skills
- Operating equipment
- Staff training and development
- Mentoring and training
- Decision making
- Communication
- Planning and organizing
- Troubleshooting
- Workflow planning
- Project development and lifecycle
- Project management
- Over five years of SAP experience (EW1 and ER1)
Timeline
Warehouse Shipping Lead
Bob's Discount Furniture
03.2024 - Current
Receiving Lead
Bob's Discount Furniture
08.2022 - 03.2024
Receiving Specialist Clerk
Bob's Discount Furniture
12.2021 - 07.2022
Receiving Stocker
Bob's Discount Furniture
01.2018 - 12.2021
Receiving Unloader
Bob's Discount Furniture
12.2016 - 01.2018
Pro Services Specialist
Lowes Home Improvment
06.2014 - 11.2015
Cashier
Food Lion
02.2013 - 05.2014
High School Diploma -
North East High School