Summary
Overview
Work History
Education
Skills
Timeline
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Collin Enssle

Bentonville,Arkansas

Summary

Highly motivated learner with a forward-thinking mindset and extensive experience in Customer Service, Training, and Development. Consistently demonstrated dedicated service, positive energy, and efficient leadership within high-pressure and fast-paced settings. Proven ability to thrive as part of a team in Merchandising, Supply Chain, Technology, or other related fields.

Overview

8
8
years of professional experience

Work History

Supplier Resolutions Team

Walmart Inc.
10.2023 - Current
  • Efficiently managed supplier schedules and compliance, leading to improved on-time deliveries and reduced delays
  • Implemented process improvements, coordinated emergency responses, and maintained strong relationships with suppliers to ensure timely product deliveries and fleet safety
  • Review and analyze daily reports including but not limited to compliance, POs not arrived, old loads and event loads
  • Managed scheduling to meet pick up and delivery OTIF Compliance while identifying capacity constraints and adjusting schedules accordingly
  • Implemented process improvements that reduced scheduling errors, resulting in fewer delays and cost overruns
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel
  • Developed strong relationships with suppliers and increased customer satisfaction by ensuring timely product deliveries through diligent schedule management
  • Enhanced on-time deliveries with effective communication between drivers, dispatchers, and customers
  • Communicated with supplier representatives, regarding deliveries/pickups, BOLs, Proof of Deliveries and opportunities that could impact timely delivery of product
  • Ensured all Fleet trailers were up to date on PMs and exchanged when inoperable due to safety regulations
  • Manage communication with 3rd party drivers to ensure efficient load scheduling.

Front of House Manager

Johnny Brusco's
01.2018 - 01.2023
  • Managing front of house in a fast paced restaurant, managing a team of up to 15 employees, including servers, hostesses and kitchen staff
  • Responsibilities include handling all aspects of operations, inventory management and ordering of product, cash management and budgeting, as well as scheduling of staff
  • Hiring, interviewing and training staff as needed, and conducting quarterly performance reviews
  • Working with clients to plan catering events and coordinating food prep and delivery for groups of up to 900
  • Cross-training with the back of house to assume additional responsibilities as needed
  • Responding to and resolving guest complaints by providing excellent customer service
  • Financial transactions up to $14,500 daily
  • Service to approximately 350 guests per day
  • Improved to-go order guest satisfaction through process change in food preparation
  • Implemented menu changes resulting in decreased waste and higher revenue.

Server

Johnny Brusco's
01.2017 - 01.2018
  • Efficiently managed supplier schedules and compliance, leading to improved on-time deliveries and reduced delays
  • Implemented process improvements, coordinated emergency responses, and maintained strong relationships with suppliers to ensure timely product deliveries and fleet safety
  • Review and analyze daily reports including but not limited to compliance, POs not arrived, old loads and event loads
  • Managed scheduling to meet pick up and delivery OTIF Compliance while identifying capacity constraints and adjusting schedules accordingly
  • Implemented process improvements that reduced scheduling errors, resulting in fewer delays and cost overruns
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel
  • Developed strong relationships with suppliers and increased customer satisfaction by ensuring timely product deliveries through diligent schedule management
  • Enhanced on-time deliveries with effective communication between drivers, dispatchers, and customers
  • Communicated with supplier representatives, regarding deliveries/pickups, BOLs, Proof of Deliveries and opportunities that could impact timely delivery of product
  • Ensured all Fleet trailers were up to date on PMs and exchanged when inoperable due to safety regulations
  • Manage communication with 3rd party drivers to ensure efficient load scheduling.

Education

High School -

McDonald County High School
01.2016

Skills

  • Skilled in Microsoft Office Applications
  • Database Querying
  • Retail Link
  • POS Software Proficiency
  • Digital Design

Timeline

Supplier Resolutions Team

Walmart Inc.
10.2023 - Current

Front of House Manager

Johnny Brusco's
01.2018 - 01.2023

Server

Johnny Brusco's
01.2017 - 01.2018

High School -

McDonald County High School

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Collin Enssle