Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Timeline
Generic

Collin Harwell

Woodstock

Summary

Dynamic leader with 19 years of technical experience in programming and team management. Successfully led programmed AV projects, improving team capabilities and resolving complex challenges. Expertise in AVoIP design and Crestron programming, ensuring technical excellence and high customer satisfaction. Committed to process improvement and mentoring future leaders.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Project Programming Manager & Sr. Programmer

AV Tech Media Solutions
Roswell
01.2020 - 06.2025
  • Managed team of three programmers and three field engineers to ensure project success.
  • Served as full-time Sr. Programmer while sharing project load effectively.
  • Developed installation technicians into proficient Field Engineers and Leads.
  • Handled escalation requests for service department technicians, resolving issues promptly.
  • Oversaw Crestron projects comprising 85% of workload; managed 10% QSC Control and Audio, and 5% Extron.

Systems Programming Manager

Avyve
Peachtree Corners
01.2006 - 01.2020
  • Progressed through roles from Installation Technician to Systems Programming Manager over 16 years.
  • Acquired efficient programming skills for large-scale projects designed internally or by consultants.
  • Oversaw a team of six programmers to ensure project success and technical excellence.
  • Acted as escalation point for service technicians, resolving complex issues promptly.
  • Executed in-house IT administration tasks to maintain operational effectiveness. Office365 Admin.

Tech Support, Tier 3

Earthlink
Atlanta
01.2002 - 01.2006
  • Call center environment. Technical support for T1 and sDSL customers.

Education

Some College (No Degree) - Economics

Virginia Polytechnic Institute
Blacksburg, VA

Skills

  • Communication and effective communication
  • Teamwork and leadership
  • Critical thinking and adaptability
  • Time management
  • AVoIP design and network specialization
  • Technical troubleshooting and system programming
  • Installation management
  • Field engineering
  • Customer service and IT administration
  • Conflict resolution
  • Process improvement
  • Training and mentoring

Certification

  • Crestron Certified Programmer (2010)
  • Master Programmer Silver (2016)
  • Avixa CTS-D (2023)
  • QSC Level 1 Audio & Control
  • Biamp Tesira Forte & Audia Server
  • CompTIA A+
  • CompTIA Network+
  • Extron Control Professional
  • Kramer Control System Designer
  • Crestron DMC-E, Fusion-P, IVC-D, DM-N

Accomplishments

  • Employee of the Year, Avyve (2012)
  • Team MVP, AV Tech Media Solutions (2022)

Timeline

Project Programming Manager & Sr. Programmer

AV Tech Media Solutions
01.2020 - 06.2025

Systems Programming Manager

Avyve
01.2006 - 01.2020

Tech Support, Tier 3

Earthlink
01.2002 - 01.2006

Some College (No Degree) - Economics

Virginia Polytechnic Institute

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Collin Harwell