Collin Heiler
Charlotte,NC
Summary
I'm a student at UNC Charlotte. I find original and effective solutions to problems. I'm flexible with a variety of capabilities looking to build my experience.
Overview
6
6
years of professional experience
Work History
Kennel Assistant
A Paw's Paradise
05.2023 - 11.2023
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Increased efficiency in daily operations by keeping accurate inventory records of food, supplies, and medications.
- Ensured safety of all animals through proper handling techniques and adherence to established protocols.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
Server
Dave And Buster's Corporate Headquarters
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Food Runner
Sawmill Tap Room
05.2021 - 08.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Concessions Cashier
Regal Cinemas
11.2017 - 08.2019
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Assisted in inventory management for accurate stock levels and minimized waste.
- Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
- Maintained cleanliness of the concession area, adhering to health and safety regulations.
- Promoted upselling of concession items, resulting in increased revenue for the company.
Education
BBA - Marketing
University of North Carolina At Charlotte
Charlotte, NC08.2024
Skills
- Problem-solving
- Problem Identification
- Customer Communication
- Suggestive Selling
- Cash Handling
- Analytical Skills
- Creativity
- Memory Retention
Film Production
I can produce and edit film and music using software.
Timeline
Kennel Assistant
A Paw's Paradise
05.2023 - 11.2023
Server
Dave And Buster's Corporate Headquarters
05.2022 - 09.2022
Food Runner
Sawmill Tap Room
05.2021 - 08.2021
Concessions Cashier
Regal Cinemas
11.2017 - 08.2019
BBA - Marketing
University of North Carolina At Charlotte
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