Experienced in training and managing a diverse team of area managers, process assistants, and associates. Oversaw a department of 150-200 associates, with peak times reaching up to 300. Developed and implemented a comprehensive 5S standard for SLAM, which has become the current benchmark at CMH1. Effectively minimized the risk of injury and reduced customer risk. Successfully established new problem-solving protocols resulting in a significant 25% reduction in collections and a notable 15% improvement in bind rate. Played a pivotal role in creating essential standards for the AFEs during the COVID-19 crisis, including break plans, tray count, staffing, and training. Achieved outstanding safety and productivity enhancements as a leader in the new OB dock team amidst the challenges posed by COVID-19. Led comprehensive training on volume tracking en route to delivery stations, leading to improved planning and record-setting volume days at DCM1. Instrumental in training new area managers, process assistants, and Tier 1 employees, contributing to a remarkable 10% increase in DOD volume. Ensured adherence to proper 5S zones throughout buildings and played a key role in successfully rolling out the new AFE 3.5 system while proactively addressing equipment issues, resulting in a collective 20% decrease in downtime. Implemented innovative annealing curves for lehrs, significantly reducing downtime and conserving energy by up to 20% per curve. Developed new preventive maintenance procedures for inspection, palletizing, conveying, and annealing equipment, leading to an impressive overall downtime reduction of 30%. Assisted with the implementation of Amazon-inspired 5S systems to enhance cleanliness and organization within the organization.