Collin Miller
Celina
Summary
As a Senior Systems Development Engineer at Dell Technologies, I leverage my technical and business acumen to drive the development and implementation of in-house Configure Price Quote (CPQ) applications, Order Management systems, and MS SQL Reporting Data Warehouse. With over five years of experience in this role, I have successfully translated requirements and defects into development team backlogs, managed stakeholder expectations, and ensured final UAT testing and approval from business stakeholders. I am also pursuing an MBA at The University of Texas at Dallas, where I expect to graduate in 2026. My academic background in Business Information Systems (ERP), Computer Science, and Business Analytics have equipped me with a strong foundation in both technical and business skills. I am passionate about applying my skills and knowledge to deliver innovative solutions that meet customer and business needs.
Overview
11
11
years of professional experience
Work History
Senior Systems Development Engineer
Dell Technologies
08.2021 - Current
- Product Owner for in-house Configure Price Quote application, Order Management system, and MS SQL Reporting Data Warehouse
- Translated requirements and defects to development team backlog utilizing Epics and Stories in Jira
- Managed stakeholder expectations and communication regarding status and schedule
- Groomed Jira Backlog and set prioritization
- Point of contact for Development team of 11 for CPQ & OM tool and team of 5 for Reporting application
- Gather and document business requirements and acceptance criteria
- Organize requests into epics and stories
- Final UAT testing and approval from business stakeholders on each release
- Hold regular status meetings with developers and business stakeholders
Advisor, Engineering Project Management
Dell Technologies
10.2019 - 08.2021
- Member of PoweOne Product Leadership Team, responsible for the Configure, Price, and Quote process
- Developed and implemented process to streamline Configuration of PowerOne systems resulting in a decrease in configuration defects and time to create Quotes to customers
- Created and maintained configuration guidelines and communicated to global Presales team
- Product Owner for in-house Configure Price Quote application, Order Management system, and MS SQL Reporting Data Warehouse
Senior Analyst, Engineering Project Management
Dell Technologies
03.2019 - 10.2019
- Member of PowerOne Product Core Team, Responsible for the Configure, Price, and Quote process
- Provided requirements for PI planning regarding product setup for sales tools
- Streamlining requirement gathering, development, timeline planning and ultimately the execution of the configuration and validator tool team in regard to PowerOne
- Created and Maintained the Presales Configuration process and guide for PowerOne
- This included training the Global Presales teams on Product Configuration Rules along with Configure and Quote tools
- Identified improvement opportunities to effectively meet customer and business needs
- Product Owner for MS SQL Reporting Data Warehouse
- Proposed and executed plan for funding of development team and migration to supported SQL version
Software Engineer
Dell Technologies
06.2017 - 03.2019
- Developed prototypes for system visualization using graphing databases
- Mentored and supported new hires to integrate into the team
- Created a team space in QMetry for the team to do testing to support development
- Maintained Agile board for the development done by my team in Jira
Software Engineer Intern
VCE
05.2016 - 05.2017
- Improved filed user interface to allow users to create multi-platform configurations
- Developed a logic base for new systems used to validate system configurations
- Developed new abilities within the post deployment sector that ease the process of upgrades, reduce defects and configuration to quote cycle time
Product Development Engineer Intern
VCE
05.2015 - 08.2015
- Created a new user interface streamlining the sales and configuration field process
- Developed a logic base and user interface used to validate field configurations real-time
- Developed and tested models of alternate designs or processing methods to assess feasibility
Data Analyst Intern
VCE
05.2014 - 08.2014
- Increased forecasting productivity by reducing field configuration defects through automated configuration analytics
- Reduced EOQ inventory overages and defects
- Developed an Enterprise Data Dictionary and governance process
- Solution provided proper data quality; providing identification and easier access to trusted data with new analytics
Education
MBA -
University of Texas Dallas
Dallas, TX12.2026
Bachelor of Science - Management Information Systems
University of Arkansas
Fayetteville, AR05.2017
Skills
- SSRS Report Builder, SQL, Data Modeling
- SAFe - Scaled Agile Framework
- Scrum@Scale
- Testing, Troubleshooting, and Analysis
- Process Development and Improvement
- Requirement Documentation
- Roadmap Planning and Prioritization
- Project Management, PLM
Patents
- Workgroup Management System and Method for Individual Sub-Systems of an Integrated Computing System, 11,068,846, 07/20/21
- System and Method for Management of Distributed Systems, US010862761, 12/08/20
- Configuration System and Method for Individual Hierarchically Modeled Sub-Systems of an Integrated Computing System, US10,417,013, 09/17/19
Timeline
Senior Systems Development Engineer
Dell Technologies
08.2021 - Current
Advisor, Engineering Project Management
Dell Technologies
10.2019 - 08.2021
Senior Analyst, Engineering Project Management
Dell Technologies
03.2019 - 10.2019
Software Engineer
Dell Technologies
06.2017 - 03.2019
Software Engineer Intern
VCE
05.2016 - 05.2017
Product Development Engineer Intern
VCE
05.2015 - 08.2015
Data Analyst Intern
VCE
05.2014 - 08.2014
MBA -
University of Texas Dallas
Bachelor of Science - Management Information Systems
University of Arkansas
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