Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Cane's Crew Member
Rasing Canes Chicken Fingers
08.2023 - Current
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Senior Guest Advisor
GameStop
09.2019 - 07.2023
Improved guest satisfaction by implementing personalized service strategies and addressing individual needs.
Increased repeat business through exceptional customer service and attention to detail in all interactions.
Developed strong relationships with local businesses, resulting in mutually beneficial partnerships and enhanced guest experiences.
Resolved escalated customer complaints promptly, maintaining positive brand image and preserving long-term business relationships.
Analyzed customer feedback data to identify trends, making recommendations for improvements based on findings.
Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.