Collin Morrison
Oklahoma City,Oklahoma
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server/Bartender/Certified Designated Trainer
The Cheesecake Factory Restaurant
11.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Broadway 10
06.2022 - 02.2025
- Suggested wine pairings to go with specific menu items.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Set up tables and polished glassware and silverware.
Server
Hatch Early Mood Food
03.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintain service standards and positive attitude in high volume environment.
Server
Charlestons
01.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Bravo! Cucina Italiana
06.2016 - 09.2018
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Processed orders and sent to kitchen employees for preparation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
High School Diploma -
Edmond Santa Fe High School
Edmond, OK06.2016
Skills
- Order delivery practices
- Hospitality service expertise
- Point-of-sale system
- Task prioritization
- Regulatory compliance
- Exceptional customer service
- Strong work ethic
- Wine service
- Cash handling
- Multitasking and organization
- Team collaboration
- Server training
Timeline
Server/Bartender/Certified Designated Trainer
The Cheesecake Factory Restaurant
11.2023 - Current
Server
Broadway 10
06.2022 - 02.2025
Server
Hatch Early Mood Food
03.2022 - 08.2022
Server
Charlestons
01.2021 - 12.2021
Server
Bravo! Cucina Italiana
06.2016 - 09.2018
High School Diploma -
Edmond Santa Fe High School