Experienced Clinical Nurse Liaison specializing in patient care coordination and the seamless transition of patients from acute care to sub-acute settings. Adept at bridging clinical and administrative functions to support safe, efficient discharge planning. Demonstrates strong communication, collaboration, and patient advocacy skills, with solid knowledge of healthcare regulations, insurance processes, and interdisciplinary teamwork to achieve optimal patient outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
R.N. Clinical Liaison
Villas
12.2023 - Current
Clinical Liaison who develops relationships with Case Managers/Discharge Planners by building trust with consistency, reliability, timely responses and facilitating accurate clinical information to promote a smooth transition from the Acute care setting to the Sub Acute in rehab and Skilled Nursing facilities.
Owner and Administrator
Self
07.2011 - 09.2023
Oversees medication management and administration of medications to residents in facility. Conducts sales and marketing through relationship building with MSW's, Case Managers, Discharge Planners, and Support Coordinators for potential clients. Documents and stays on top of all current regulatory guidelines and new updates through Florida Medicaid, Medicare, and Commercial insurance changes. In charge of all Banking and Financial responsibilies including Payroll and Cost saving strategies.
PEMBROOK PLACE ASSISTED LIVING FACILITY CLEARWATER, FL
Streamlined administrative processes to enhance operational efficiency and reduce response times.
Coordinated scheduling for staff, ensuring optimal resource allocation and adherence to timelines.
Managed office supplies inventory, implementing a tracking system to prevent shortages and overstocking.
Developed training materials for new hires, improving onboarding experience and knowledge retention.
SPECIALTY SALES CONSULTANT
Jazz Pharmaceuticals, Inc
2002 - 2010
Conducted sales of Narcolepsy and Psychiatry products, championing lead generation, business development, account management, market penetration, and strategic planning. Targeted Neurologists, Pulmonologists, Psychiatrists, and Sleep Medicine Physicians to elevate sales volume and increase revenues. Administered market research and verified, intelligence to sustain drugs position in formulary. Liaised with peers and cultivated relationships. Additionally championed role as FLEET SPECIALIST and COMPLIANCE OFFICER.
Key Accomplishments
Attained ranking as #2 in district in the third Qrt of 2010.
Reputed as the only representative to finish with 100% quota attainment for both products
Consistently realized 97-107% quota attainment for 4 consecutive years
Ranked Top 5% #2 in sales for the 4th Qrt of 2006.
Developed strategic sales plans to enhance market penetration and product awareness.
Collaborated with cross-functional teams to optimize customer engagement initiatives.
SALES REPRESENTATIVE
Ortho-McNeil Pharmaceuticals
01.1999 - 01.2002
Identified new revenue streams and channels; cultivated opportunities to improve company presence overseeing the complete selling process of a Urological Incontinence product (Ditropan XL) and a Quinolone Antibiotic (Levaquin). Launched strategic goals, in accordance with business objectives, by assessing future risks and making decisions, subsequently enhancing profitability. Coordinated product issues and services for effective customer delivery and sales focus; quickly adjusted to changes in schedule, team structure, assignment parameters and sales objectives. Also held role as AREA FLEET CAR MANAGER.
Key Accomplishments
Winner of the National Pinnacle Award for Top 5% sales
Captured superior levels of client satisfaction by delivering comprehensive presentation focused on increasing revenues through skillful utilization of product offerings.
Prior to 1999, worked as R.N. Staff Charge Nurse for Pine Rest Christian Mental Hospital.
Education
Associate of Science - Nursing
Montcalm College
Sidney, MI
Skills
Psychiatric Nursing
Account management
Sales
Business development
Intelligence experience
Hospital experience
Marketing
Public health
Medical records
Teamwork and cooperation
Clinical documentation
Clinical assessment
Care coordination
Quality improvement
Certification
RN License, Michigan, Florida
Driver's License
Timeline
R.N. Clinical Liaison
Villas
12.2023 - Current
Owner and Administrator
Self
07.2011 - 09.2023
SALES REPRESENTATIVE
Ortho-McNeil Pharmaceuticals
01.1999 - 01.2002
SPECIALTY SALES CONSULTANT
Jazz Pharmaceuticals, Inc
2002 - 2010
Associate of Science - Nursing
Montcalm College
Additional Information
Award-winning, results-generating, and driven sales professional that combines excellent skills and a passion for analyzing market needs, evaluating client requirements, and delivering strategic solutions to complex sales, training, and operational issues. Exceptional capability to identify strengths and weakness of business processes. Core competencies:
History of continually outpacing the completion, and forging long-term business relationships; able to use extensive network of clients to expand territory and profits.
Effectively communicates medical and technical information in various medical/healthcare environments; progressively exceeding sales goals through
Intensive prospecting, engaging a consultative sales approach and strong "big picture" presentation skills.
Possesses the tenacity to successfully penetrate new markets, capture market share, and accelerate corporate revenue growth.
Proven ability to recognize and capitalize on market trends and impact bottom-line through strategic planning, market research, and forecasting.