Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Collin Neal

Dallas,TX

Summary

Dynamic Ramp Supervisor at G2 Secure Staff with proven expertise in aircraft marshalling and team supervision. Successfully enhanced operational efficiency while ensuring compliance with safety standards. Skilled in conflict resolution and training, I foster a culture of excellence and reliability, consistently achieving on-time departures and maintaining high service quality. Resourceful Ramp Supervisor known for maintaining high productivity and efficiently completing tasks. Skilled in team leadership, operational safety protocols, and time management to ensure smooth airport ramp operations. Excel at communication, problem-solving, and adaptability, contributing to effective teamwork and customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Ramp Supervisor

G2 Secure Staff
Grapevine, TX
08.2023 - Current
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
  • Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Implemented emergency procedures in case of unexpected situations such as inclement weather or medical emergencies.
  • Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
  • Participated in regular safety drills and training sessions.
  • Trained new team members to apply industry best practices and airfield safety protocols.
  • Implemented company policies regarding baggage handling and customer service.
  • Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
  • Strapped larger items down over protective padding to secure throughout flight.
  • Updated shift paperwork, assisted with payroll, and produced reports.
  • Operated ground support equipment, such as tugs, conveyor belts, and forklifts.
  • Connected electrical power units and service hoses to aircraft.
  • Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
  • Maintained clear communication with team members and supervisors using radios and hand signals.
  • Maintained crew compliance with FAA, OSHA, TSA, and airport guidelines.
  • Maximized space in aircraft compartments and staging areas with proper organization and attention to cargo types.
  • Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
  • Managed inventory of supplies required for daily operations such as fuel, de-icing fluid, catering items.
  • Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
  • Managed baggage sorting and routing to correct flights and baggage claim areas.
  • Conducted regular safety inspections of equipment used by ground crew such as tugs and belt loaders.
  • Adhered to airline cargo policies, monitored operations and reported discrepancies to management for review.

Warehouse Worker

Amazon
Dallas, TX
12.2020 - 07.2023
  • Staged and sorted multiple types of products for loading.
  • Followed established guidelines for picking orders accurately.
  • Operated scanners, computers, and other equipment to track orders.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Assisted in packaging and labeling of products for shipment.
  • Maintained stock levels in accordance with company policies.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Inspected incoming shipments for damage or discrepancies.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Education

High School Diploma -

Faith Family Academy
Dallas, TX
06-2020

Skills

  • Aircraft marshalling
  • Ramp safety compliance
  • Baggage handling
  • Ground support operations
  • Emergency procedures
  • Team supervision
  • Flexible and adaptable
  • Customer relations
  • Critical thinking
  • Verbal communication
  • Planning
  • Dependable and responsible
  • Conflict resolution
  • Decision-making
  • Attention to detail
  • Training and development
  • Effective communication
  • Customer service
  • Quality assurance
  • Ground support equipment
  • Certified to push and tow aircraft

Affiliations

  • Actively fit
  • Constantly looking for ways to learn new things and grow as a civilized human being
  • Inducted into the national honors society

Timeline

Ramp Supervisor

G2 Secure Staff
08.2023 - Current

Warehouse Worker

Amazon
12.2020 - 07.2023

High School Diploma -

Faith Family Academy

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Collin Neal