Collin Nill
Plymouth,MI
Summary
Dedicated professional with experience in fire alarm inspections and exceptional customer service skills. Known for effective communication and problem-solving abilities, contributing to safety compliance and client satisfaction in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Fire Alarm Inspector
Johnson Controls
Farmington Hills, Michigan
06.2024 - Current
- Conducted thorough inspections of fire alarm systems for compliance and safety standards.
- Ensured timely maintenance of fire alarm systems through regular scheduled inspections.
- Installed, tested and maintained fire alarm systems according to NFPA standards.
- Utilized testing equipment to assess the functionality of fire alarm components accurately.
- Collaborated with technicians to troubleshoot and resolve fire alarm system issues.
- Investigated customer complaints related to malfunctioning or inadequate fire alarm systems.
- Documented inspection findings and generated reports for client review and records.
- Prepared reports summarizing inspection findings for management review.
- Prepared service reports and completed necessary paperwork with client.
- Educated clients on fire safety protocols and proper system usage during inspections.
- Repaired defective equipment and replaced components during inspections.
- Facilitated knowledge transfer to junior inspectors to enhance their skills in safety compliance. junior inspectors on inspection procedures and safety regulations.
Server
Sean O'Callaghans
Plymouth, MI
08.2022 - 06.2024
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Provided attentive service to guarantee customer satisfaction and positive dining experiences.
- Managed food and beverage orders during peak hours, ensuring timely service and minimizing wait times.
- Gathered customer orders to ensure prompt service. from customers accurately and in a timely manner.
- Resolved customer complaints swiftly to maintain satisfaction.
- Trained new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash transactions accurately during closing shifts.
Education
High School Diploma -
Coldwater High School
Coldwater, MI06-2019
Skills
- Fire alarm compliance
- System inspection
- Equipment testing
- Safety regulations
- Troubleshooting techniques
- Report writing
- Technical documentation
- Client education
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Training and mentoring
- Effective communication
- Customer relationship management
Timeline
Fire Alarm Inspector
Johnson Controls
06.2024 - Current
Server
Sean O'Callaghans
08.2022 - 06.2024
High School Diploma -
Coldwater High School