Collin Penn
Rochester,MI
Summary
Efficient Assistant Store Manager proudly offering over 23 years' experience creating great places to work and improving employee morale by effectively resolving conflicts and promoting active listening and communication skills. A determined professional known for managing associates and day to day store management. Additional responsibilities include controlling shrink, labor costs and store budget. Offering collaborating and negotiating skills.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Kroger
Ferndale, MI
07.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Organized weekly meetings with department heads to review progress on key objectives.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Coached and developed store associates through formal and informal interactions.
Grocery Manager
Kroger
Troy, MI
10.2008 - 06.2023
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Night Crew Leader
Kroger
Orchard Lake Township, MI
10.2006 - 09.2009
Frozen Dept Manager
Kroger
Birmingham, MI
04.2004 - 09.2006
Drug GM Manager
Kroger
Birmingham, MI
01.2002 - 04.2004
Education
Oakland Community College
Bloomfield Hills, MISkills
- Training and Mentoring
- Inventory Merchandising
- Staff Scheduling
- Team Leadership
Timeline
Assistant Store Manager
Kroger
07.2023 - Current
Grocery Manager
Kroger
10.2008 - 06.2023
Night Crew Leader
Kroger
10.2006 - 09.2009
Frozen Dept Manager
Kroger
04.2004 - 09.2006
Drug GM Manager
Kroger
01.2002 - 04.2004
Oakland Community College
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