Collin Poorman
Queens
Summary
Dynamic professional with extensive experience as a Tour Bus Driver at Tour Destination Management Company Ltd., recognized for enhancing passenger retention through engaging narratives and exceptional customer service. Skilled in emergency management and defensive driving, I prioritize safety while navigating complex traffic, ensuring memorable experiences for all passengers.
Transportation professional with significant experience in safely navigating complex routes and maintaining schedules. Recognized for strong focus on team collaboration and consistent achievement of results. Known for reliability and adaptability, with expertise in vehicle maintenance and passenger management.
- Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
- Dedicated In Any Job Field I End Up In Willing To Learn New Ideas Work Schedule And Team Work.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Tour Bus Driver
Tour Destination Management Company Ltd.
10.2019 - 02.2025
- Improved company reputation with excellent customer service skills and friendly interactions with passengers.
- Managed emergency situations effectively, prioritizing passenger safety and addressing concerns promptly.
- Increased passenger retention rates through engaging narration of historical facts, anecdotes, and unique points of interest during tours.
- Navigated through heavy traffic conditions while maintaining safety precautions and following all local laws and regulations.
Farmer
Self Employed
01.2002 - 02.2025
- JamicaMaintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
Bartender/Server
Gran Bahia Principe Hotel
07.2008 - 02.2009
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
F&B BAR SERVICE (BARTENDING) FOOD AND BEVERAGE Level2 - Bartending/Serving
Runaway Bay Heart Training Institute
Jamaica 07.2008
High School Diploma - Business Education
Ferncourt High
Claremont St Ann Jamaica 07.2004
Skills
- Passenger safety
- Emergency management
- Tour narration
- Traffic navigation
- Customer service
- Time management
- Team collaboration
- Cash handling
- Inventory management
- Problem solving
- Effective communication
- Patience and empathy
- Professionalism and punctuality
- Record keeping
- Defensive driving techniques
- Vehicle maintenance knowledge
- Safe driving practices
- Passenger assistance
- Fleet management
- Route planning expertise
- Passenger unloading
- Road safety
- Server/Waiter
- Bus operation
Teamwork and collaboration
Certification
Team Jamaica Certificate
School Leaving Certificate
F&B BAR SERVICE (BARTENDING) FOOD AND
BEVERAGE LEVEL 2 Certificate
Jamaica Baptist Union Achievement Certificate
Timeline
Tour Bus Driver
Tour Destination Management Company Ltd.
10.2019 - 02.2025
Bartender/Server
Gran Bahia Principe Hotel
07.2008 - 02.2009
Farmer
Self Employed
01.2002 - 02.2025
F&B BAR SERVICE (BARTENDING) FOOD AND BEVERAGE Level2 - Bartending/Serving
Runaway Bay Heart Training Institute
High School Diploma - Business Education
Ferncourt High
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