COLLIN QUIJANO
Little Rock,AR
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Office Manager
TopGolf
Little Rock, AR
10.2023 - Current
- Developed and implemented office policies and procedures
- Processed payroll for approximately 200 employees biweekly, ensuring accuracy of hours worked and tip amounts owed through ADP and Workday
- Created job postings, tracked applicants and maintained applicant database
- Investigated employee relations matters through interviews with involved parties to ensure a fair and prompt resolution.
- Managed and coordinated the onboarding process of new hires while maintaining 100% I-9 compliance during the opening process, and being in the top two in the company throughout our first year
- Contributed innovative ideas and solutions to enhance team performance and outcomes
Special Project Trainer
Topgolf
Dallas, TX
02.2023 - Current
- Provided support in developing project plans, timelines, and objectives
- Collaborated with cross-functional teams to define scope and deliverables of each project
- Developed strong organizational skills to prioritize projects and tasks
- Developed effective strategies to meet deadlines while maintaining quality standards
- Utilized problem solving skills to resolve issues that arose during the course of a project
Tee Up Crew Admin
TopGolf
Vineyard, UT
10.2022 - 12.2022
- Train and develop the administrative team on job duties and responsibilities for venue operation
- Assist and guide the Office Manager in the onboarding and hiring processes
- Ensure all new hires were ready for training by verifying paperwork in ADP and iCIMS
- Communicated daily with Openings Training Manager on hiring statistics and retention rates
Education
Bachelor Of Business Administration - Management, Strategic Leadership
Louisiana State University (LSU)
Baton Rouge, LA05.2022
Skills
- Project organization
- Workforce Management
- Compliance Monitoring
- Effective Decision-Making and Analysis
- Microsoft Excel
- Special Projects
- Presentation development
- Office Management
- Clear oral/written communication
Timeline
Office Manager
TopGolf
10.2023 - Current
Special Project Trainer
Topgolf
02.2023 - Current
Tee Up Crew Admin
TopGolf
10.2022 - 12.2022
Bachelor Of Business Administration - Management, Strategic Leadership
Louisiana State University (LSU)
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