Collin Travassos
Los Angeles,CA
Summary
Accomplished Mental Health Counselor with a proven track record at Counseling Partners Of Los Angeles, enhancing patient well-being through expert anxiety treatment and building rapport. Excelled in boosting sales as a Retail Keyholder at Rothy's by fostering strong customer relationships and implementing effective sales strategies. Skilled in patient advocacy and developing relationships, consistently achieving targets and advancing client support systems.
Overview
2
2
years of professional experience
Work History
Mental Health Counselor
Counseling Partners Of Los Angeles
06.2023 - 06.2024
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Navigated ethical dilemmas with integrity, adhering to professional standards and seeking consultation when necessary.
- Strengthened family support systems by providing psychoeducation and facilitating open communication between patients and their loved ones.
Retail Keyholder
Rothy's
11.2023 - Current
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Opened and closed store at proper times for reliable services.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
Sales Lead Keyholder
Itoya Topdrawer
02.2022 - 11.2023
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
Education
Master of Arts - Clinical Psychology
Pepperdine University
Malibu, CA06.2024
Bachelor of Arts - English Communication
Salve Regina University
Newport, RI05.2018
Skills
- Self-Esteem Building
- Anxiety treatment
- Patient Advocacy
- Building rapport
- Multicultural Competence
- Anger Management
- Sexual Assault Counseling
- Depression Treatment
Timeline
Retail Keyholder
Rothy's
11.2023 - Current
Mental Health Counselor
Counseling Partners Of Los Angeles
06.2023 - 06.2024
Sales Lead Keyholder
Itoya Topdrawer
02.2022 - 11.2023
Master of Arts - Clinical Psychology
Pepperdine University
Bachelor of Arts - English Communication
Salve Regina University
Similar Profiles
Erika NavarroErika Navarro
Counselor at Counseling Partners Of Los AngelesCounselor at Counseling Partners Of Los Angeles
ATHENA DANIILATHENA DANIIL
TMFT School Psychotherapist at Counseling Partners Of Los AngelesTMFT School Psychotherapist at Counseling Partners Of Los Angeles
Lauren PangLauren Pang
Associate Marriage and Family Therapist at Soma Psych Family CounselingAssociate Marriage and Family Therapist at Soma Psych Family Counseling