Collin Wicklund
Siren,WI
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 30 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Helpful professional commended as valuable team player with expertise in trouble shooting and reading prints. Ready to bring 30 years of relevant work experience to new position in supervision industry in mora or surrounding area.
Overview
25
25
years of professional experience
Work History
Net Tech
CenturyLink
08.1998 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Education
High School Diploma -
Grantsburg High School
Grantsburg, WI05.1988
Skills
- manhole work
- Troubleshooting copper cables
- Document Preparation
- Equipment Calibration
- Multitasking and Organization
- Product Inspection
hunting fishing and camping
i love being outdoors with family i hunt bear deer
Timeline
Net Tech
CenturyLink
08.1998 - Current
High School Diploma -
Grantsburg High School
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