Collin Workman
Lake Mary,FL
Summary
Accomplished Restaurant Manager with a proven track record at Five Guys and Mel's Steakshop, enhancing operational efficiency and customer satisfaction. Expert in team management and labor control, with a knack for fostering customer engagement and implementing feedback-driven improvements. Demonstrates exceptional attention to detail and effective communication, ensuring quality and consistency in service delivery.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Five Guys
04.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Mel's Steakshop
02.2021 - 03.2023
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Foreman
Schoonover Hilltop Farms
06.2019 - 11.2020
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Oversaw daily operations of the farm
Grill Cook/Line Cook
Steak N Shake
08.2016 - 06.2019
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Sitter
Leesburg Regional Medical Center
06.2015 - 08.2016
- Demonstrated empathy and kindness to patients during difficult times
- Sat with and ensured patients were not at risk to themselves
Education
General Studies
Lake Sumter State College
Leesburg, FLGeneral Studies
Valencia College
Kissimmee, FLSkills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Patience and Empathy
- Reliability and punctuality
- Attention to Detail
- Effective Communication
- Critical Thinking
- Teamwork and Collaboration
Timeline
Restaurant Manager
Five Guys
04.2023 - Current
Restaurant Manager
Mel's Steakshop
02.2021 - 03.2023
Foreman
Schoonover Hilltop Farms
06.2019 - 11.2020
Grill Cook/Line Cook
Steak N Shake
08.2016 - 06.2019
Sitter
Leesburg Regional Medical Center
06.2015 - 08.2016
General Studies
Lake Sumter State College
General Studies
Valencia College
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