Colline Ward
New York,NY
Summary
Compassionate Survivor Advocate skilled in providing essential support and resources to trauma survivors. Proven experience in crisis intervention, safety planning, legal advocacy, and community outreach. Strong competencies in active listening, empathy, and resilience, with a track record of fostering connections across diverse populations. Demonstrated ability to assist attorneys efficiently in high-pressure environments through meticulous drafting of legal documents and effective multitasking.
Overview
8
8
years of professional experience
Work History
Survivor Advocate Network Consultant
Manhattan District Attorney's Office
New York, New York
09.2024 - Current
- Developed educational materials on topics related to domestic violence, sexual assault, stalking, and other forms of gender-based violence.
- Coordinated outreach activities to increase awareness about available services for victims and survivors.
- Participated in team meetings to discuss cases involving victims and survivors of abuse or neglect.
- Provided referrals to specialized services such as mental health counseling or substance abuse treatment.
- Served as a liaison between social service agencies and the community by providing information about available resources.
Patient Concierge – Research Assistant
Tribeca Medspa
08.2024 - Current
- Maintaining patient records, updating financial information, and protecting patient confidentiality.
- Following policies and procedures, reporting needed changes, and managing referrals.
- Collecting and interpreting data, maintaining quality control, and analyzing data using statistical methods.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
- Gathered and analyzed data using qualitative methods such as interviews and focus groups.
- Evaluated existing databases and identified gaps in knowledge that could be addressed through additional research.
- Contributed to the writing and editing of research papers, reports, and presentations.
Front Desk Sale Associate
Skin Spa New York
05.2023 - 08.2024
- Successfully managed front desk operations, including handling customer inquiries, scheduling appointments, and processing payments.
- Created weekly reports summarizing sales activities, customer feedback, and other important data points for management review.
- Responded promptly to customer inquiries via phone, email, and in-person visits.
- Proven ability to multitask and prioritize tasks to ensure efficient daily operations.
Receptionist/ Legal Assistant
Harris Law Firm
12.2021 - 05.2022
- Entering new clients, and case information into company data base
- Notarized documents
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Compiled evidence such as police reports, photographs, accident reconstruction reports.
- Organized and prepared case exhibits and evidence for trial.
- Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.
Receptionist
Aronauer, Re & Yudell, LLP
10.2017 - 05.2019
- Maintained calendar of events, scheduled meetings, and coordinated appointments for multiple attorneys
- Served as a liaison between attorneys and clients by operating a multi-line telephone system and managing incoming emails
- Organized exhibits and arguments to present evidence on behalf of clients.
- Organized legal documents in company filing systems and databases.
- Processed incoming mail on a daily basis.
Library Assistant
New York University Law School
09.2016 - 08.2017
- Maintained and organized the inventory of books, catalogs, magazines, and all other documents available for use
- Provided students and faculty with assistance in locating any materials, books, and computers in the library by utilizing the library’s reference service
- Provided service at the library desk by checking out materials to faculty, staff and students
- Managed technical services within the library including updating serial numbers
Education
Bachelor of Science - Political Science
New York University
New York, NY01.2020
Skills
- Expertise in MS Word, Excel, PowerPoint, Outlook
- Certified Notary Public
- Case management support
- Administrative assistance
- Document filing
- Schedule and calendar management
- Electronic filing
References
Available upon request
Timeline
Survivor Advocate Network Consultant
Manhattan District Attorney's Office
09.2024 - Current
Patient Concierge – Research Assistant
Tribeca Medspa
08.2024 - Current
Front Desk Sale Associate
Skin Spa New York
05.2023 - 08.2024
Receptionist/ Legal Assistant
Harris Law Firm
12.2021 - 05.2022
Receptionist
Aronauer, Re & Yudell, LLP
10.2017 - 05.2019
Library Assistant
New York University Law School
09.2016 - 08.2017
Bachelor of Science - Political Science
New York University
Similar Profiles
Steven MariscalSteven Mariscal
Rackets Investigator at Manhattan District Attorney's OfficeRackets Investigator at Manhattan District Attorney's Office
Kara WissingKara Wissing
Intimate Partner & Sexual Violence Counselor at Manhattan District Attorney's OfficeIntimate Partner & Sexual Violence Counselor at Manhattan District Attorney's Office
CAROLINE CASTELLONECAROLINE CASTELLONE
Social Work Intern at Manhattan District Attorney's OfficeSocial Work Intern at Manhattan District Attorney's Office
Sam KuperSam Kuper
Data Scientist at Acme Packet Inc.Data Scientist at Acme Packet Inc.
Daniel KadragichDaniel Kadragich
Associate Director - Strategy & Execution at Aon Reinsurance SolutionsAssociate Director - Strategy & Execution at Aon Reinsurance Solutions